566 posts Code is Poetry
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egemenerd
says

It’s a step in the right direction, but the best thing we all need is a small mandatory ‘comment box’ next to the rate button. So we can really see if people write a genuine reason for them giving a low rating.

+111111

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SurStudio
says

It’s a step in the right direction, but the best thing we all need is a small mandatory ‘comment box’ next to the rate button. So we can really see if people write a genuine reason for them giving a low rating.

+1

667 posts WordPress Gurus!
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ThemeBeans
says

This is indeed great. Quick question: Where does the Item Support Settings display at?

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justinfrench
Envato team
says

This is indeed great. Quick question: Where does the Item Support Settings display at?

No where yet — we shipped the preference screen ahead of actually displaying it to buyers. We’re still working through the feedback, hopefully this week!

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justinfrench
Envato team
says

It’s a step in the right direction, but the best thing we all need is a small mandatory ‘comment box’ next to the rate button. So we can really see if people write a genuine reason for them giving a low rating.

We hear you (and many others) loud and clear :)

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StudioEtude
says

It’s a step in the right direction, but the best thing we all need is a small mandatory ‘comment box’ next to the rate button. So we can really see if people write a genuine reason for them giving a low rating.
+100
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joiaco
says

I welcome comments if they direct me to how to improve my file. However, there are a few buyers who have expected way more than was described for the item – so either way, the comments are a huge part of helping us all become better authors and buyers.

1854 posts Evolve or Dissolve!
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ShermanJackson
says


It’s a step in the right direction, but the best thing we all need is a small mandatory ‘comment box’ next to the rate button. So we can really see if people write a genuine reason for them giving a low rating.
We hear you (and many others) loud and clear :)

That box could be a “fly-out” box so it doesn’t clutter the item page.

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quadroIdeas
says

This is a great improvement, guys. :) Thanks!

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rendertom
says

Am I missing something? Item comment notifications is both under Email Settings and Author settings. Same goes for Daily summary emails and Item review notifications

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