6231 posts
  • Exclusive Author
  • Elite Author
  • Author Level 8
  • 7 Years of Membership
+13 more
VF
says

Bump after 3 months.

Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

565 posts
  • Affiliate Level 1
  • Author Level 3
  • Collector Level 1
  • Exclusive Author
+3 more
Coriiander
says

nevermind

536 posts
  • Collector Level 1
  • Envato Team
  • Australia
  • 3 Years of Membership
+1 more
justinfrench
Envato team
says

Bump after 3 months. Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

Agreed. This is currently blocked by a major piece of search backend/infrastructure work which needs to come first. Something as simple as this shouldn’t be blocked by search, but that’s exactly my point why that work has to come first :)

This has not slipped off the board, we just can’t get there yet sorry.

689 posts
  • Affiliate Level 3
  • Author Level 6
  • Beta Tester
  • Collector Level 4
+5 more
UBLThemes
says


Bump after 3 months. Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

Agreed. This is currently blocked by a major piece of search backend/infrastructure work which needs to come first. Something as simple as this shouldn’t be blocked by search, but that’s exactly my point why that work has to come first :)

This has not slipped off the board, we just can’t get there yet sorry.

Any update on when the rating system is advancing from all that data you collected months ago?

6231 posts
  • Exclusive Author
  • Elite Author
  • Author Level 8
  • 7 Years of Membership
+13 more
VF
says


Bump after 3 months. Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

Agreed. This is currently blocked by a major piece of search backend/infrastructure work which needs to come first. Something as simple as this shouldn’t be blocked by search, but that’s exactly my point why that work has to come first :)

This has not slipped off the board, we just can’t get there yet sorry.

Everyone here would like to know the name of dev who made such a backend infrastructure in the past :D

Sometimes I wonder if search results/sort orders are fully algorithm based or prone to manual interference :P

86 posts
  • Author Level 5
  • Collector Level 3
  • United Kingdom
  • Exclusive Author
+1 more
groupp
says

Pertaining to ratings, if a user buys x product and then does a sale reversal, is their rating deleted? It would stand to reason that the idiot who steals something is also vindictive enough to rate one star just because they got the email to rate it.

536 posts
  • Collector Level 1
  • Envato Team
  • Australia
  • 3 Years of Membership
+1 more
justinfrench
Envato team
says

Everyone here would like to know the name of dev who made such a backend infrastructure in the past :D

That’s not how it works — it sneaks up on you in a thousand tiny increments. Then you see it and you kill it with fire :)


Sometimes I wonder if search results/sort orders are fully algorithm based or prone to manual interference :P

Algo only.

536 posts
  • Collector Level 1
  • Envato Team
  • Australia
  • 3 Years of Membership
+1 more
justinfrench
Envato team
says

if a user buys x product and then does a sale reversal, is their rating deleted?

Yes.

1406 posts
  • 3 Years of Membership
  • Affiliate Level 5
  • Author Level 8
  • Beta Tester
+9 more
Pricop
says


if a user buys x product and then does a sale reversal, is their rating deleted?
Yes.
I had some issues with the ratings and as far as I know they are final and there is no way to edit/remove them, did you guys changed that recently?
536 posts
  • Collector Level 1
  • Envato Team
  • Australia
  • 3 Years of Membership
+1 more
justinfrench
Envato team
says

I had some issues with the ratings and as far as I know they are final and there is no way to edit/remove them, did you guys changed that recently?

There’s no way for an author to edit/remove them, but the buyer can edit their rating at any time via the downloads page — it’s been that way for a long time (perhaps forever?).

by
by
by
by
by
by