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VF says

Bump after 3 months.

Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

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Coriiander says

nevermind

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justinfrench Envato team says

Bump after 3 months. Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

Agreed. This is currently blocked by a major piece of search backend/infrastructure work which needs to come first. Something as simple as this shouldn’t be blocked by search, but that’s exactly my point why that work has to come first :)

This has not slipped off the board, we just can’t get there yet sorry.

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UBLThemes says


Bump after 3 months. Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

Agreed. This is currently blocked by a major piece of search backend/infrastructure work which needs to come first. Something as simple as this shouldn’t be blocked by search, but that’s exactly my point why that work has to come first :)

This has not slipped off the board, we just can’t get there yet sorry.

Any update on when the rating system is advancing from all that data you collected months ago?

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VF says


Bump after 3 months. Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

Agreed. This is currently blocked by a major piece of search backend/infrastructure work which needs to come first. Something as simple as this shouldn’t be blocked by search, but that’s exactly my point why that work has to come first :)

This has not slipped off the board, we just can’t get there yet sorry.

Everyone here would like to know the name of dev who made such a backend infrastructure in the past :D

Sometimes I wonder if search results/sort orders are fully algorithm based or prone to manual interference :P

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groupp says

Pertaining to ratings, if a user buys x product and then does a sale reversal, is their rating deleted? It would stand to reason that the idiot who steals something is also vindictive enough to rate one star just because they got the email to rate it.

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justinfrench Envato team says

Everyone here would like to know the name of dev who made such a backend infrastructure in the past :D

That’s not how it works — it sneaks up on you in a thousand tiny increments. Then you see it and you kill it with fire :)


Sometimes I wonder if search results/sort orders are fully algorithm based or prone to manual interference :P

Algo only.

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justinfrench Envato team says

if a user buys x product and then does a sale reversal, is their rating deleted?

Yes.

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Pricop says


if a user buys x product and then does a sale reversal, is their rating deleted?
Yes.
I had some issues with the ratings and as far as I know they are final and there is no way to edit/remove them, did you guys changed that recently?
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justinfrench Envato team says

I had some issues with the ratings and as far as I know they are final and there is no way to edit/remove them, did you guys changed that recently?

There’s no way for an author to edit/remove them, but the buyer can edit their rating at any time via the downloads page — it’s been that way for a long time (perhaps forever?).

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