6138 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

Bump after 3 months.

Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

565 posts
  • Has referred 1+ members
  • Has sold $100+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+3 more
Coriiander says

nevermind

536 posts
  • Has collected 1+ items on Envato Market
  • Member of the Envato Team
  • Located in Australia
  • Has been part of the Envato Community for over 2 years
+1 more
justinfrench Envato team says

Bump after 3 months. Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

Agreed. This is currently blocked by a major piece of search backend/infrastructure work which needs to come first. Something as simple as this shouldn’t be blocked by search, but that’s exactly my point why that work has to come first :)

This has not slipped off the board, we just can’t get there yet sorry.

653 posts
  • Has referred 50+ members
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+5 more
UBLThemes says


Bump after 3 months. Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

Agreed. This is currently blocked by a major piece of search backend/infrastructure work which needs to come first. Something as simple as this shouldn’t be blocked by search, but that’s exactly my point why that work has to come first :)

This has not slipped off the board, we just can’t get there yet sorry.

Any update on when the rating system is advancing from all that data you collected months ago?

6138 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says


Bump after 3 months. Search results still not updated with half stars? This is really important because for any buyer doing a search, some depth comparison of ratings is a basic need. I guess there are huge number of items with nearly 4.5 which now displays as 4 stars in the listing page – this should be taken care swiftly.

Agreed. This is currently blocked by a major piece of search backend/infrastructure work which needs to come first. Something as simple as this shouldn’t be blocked by search, but that’s exactly my point why that work has to come first :)

This has not slipped off the board, we just can’t get there yet sorry.

Everyone here would like to know the name of dev who made such a backend infrastructure in the past :D

Sometimes I wonder if search results/sort orders are fully algorithm based or prone to manual interference :P

86 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Located in United States
  • Sells items exclusively on Envato Market
+1 more
groupp says

Pertaining to ratings, if a user buys x product and then does a sale reversal, is their rating deleted? It would stand to reason that the idiot who steals something is also vindictive enough to rate one star just because they got the email to rate it.

536 posts
  • Has collected 1+ items on Envato Market
  • Member of the Envato Team
  • Located in Australia
  • Has been part of the Envato Community for over 2 years
+1 more
justinfrench Envato team says

Everyone here would like to know the name of dev who made such a backend infrastructure in the past :D

That’s not how it works — it sneaks up on you in a thousand tiny increments. Then you see it and you kill it with fire :)


Sometimes I wonder if search results/sort orders are fully algorithm based or prone to manual interference :P

Algo only.

536 posts
  • Has collected 1+ items on Envato Market
  • Member of the Envato Team
  • Located in Australia
  • Has been part of the Envato Community for over 2 years
+1 more
justinfrench Envato team says

if a user buys x product and then does a sale reversal, is their rating deleted?

Yes.

1373 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+8 more
Pricop says


if a user buys x product and then does a sale reversal, is their rating deleted?
Yes.
I had some issues with the ratings and as far as I know they are final and there is no way to edit/remove them, did you guys changed that recently?
536 posts
  • Has collected 1+ items on Envato Market
  • Member of the Envato Team
  • Located in Australia
  • Has been part of the Envato Community for over 2 years
+1 more
justinfrench Envato team says

I had some issues with the ratings and as far as I know they are final and there is no way to edit/remove them, did you guys changed that recently?

There’s no way for an author to edit/remove them, but the buyer can edit their rating at any time via the downloads page — it’s been that way for a long time (perhaps forever?).

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by