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justinfrench Envato team says

Guys, check out the ratings in item listings and on item detail page, you have a bug:

This is a known problem with items in all searches. There’s a massive consolidation project underway right now to sort out our search back end, after which fixing this should be trivial. Thanks for making sure we know, and if you’re seeing this bug on non-search pages please let us know!

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SurStudio says

Current rating system is not helping us to improve our items… It is more like a gun in a child hand…

+1

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quosik says


Current rating system is not helping us to improve our items… It is more like a gun in a child hand…
+1

Exactly. I’m also voting for removal of past ratings. Authors didn’t have access to any reviews and comments attached to ratings in the past ~7 years and these ratings are surely lower than they will be when reviews are attached to them.

There was no possibility to improve anything because many authors didn’t know what users actually want. Anonymous sale, 1 star rating, no comment left. This doesn’t help anyone. The client is left disappointed and the author is left doubly disappointed because he has no option to reply back and he has no idea what he did wrong.


Right now, a rating is forever — we calculate the average using every available rating since the item was first uploaded, which means it’s a mixture of historical and current ratings. We’re working with a statistician to explore the impact of ignoring older ratings.

Is there any advantage of this? I can see a couple of disadvantages (mostly to authors that improve themselves over time) but why ratings for items that don’t exist or that existed 10 years ago are kept? Technologies change and what was 5 or 10 years ago isn’t comparable to what is now.

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AndrVlad says


Guys, check out the ratings in item listings and on item detail page, you have a bug:
This is a known problem with items in all searches. There’s a massive consolidation project underway right now to sort out our search back end, after which fixing this should be trivial. Thanks for making sure we know, and if you’re seeing this bug on non-search pages please let us know!

Justin, do you have any ETA date for this project release?

Best Regards, Andrey

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Enabled Volunteer moderator says

The biggest request! Deleting an item, should delete it’s ratings!!! :)

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justinfrench Envato team says

The biggest request! Deleting an item, should delete it’s ratings!!! :)

Delete the ratings from where? Can you elaborate on the scenario?

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Mocarg Volunteer moderator says


The biggest request! Deleting an item, should delete it’s ratings!!! :)
Delete the ratings from where? Can you elaborate on the scenario?

Overall calculated ratings on your profile page.

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justinfrench Envato team says

Justin, do you have any ETA date for this project release?

I just had a quick chat with the search team, keep in mind these are all estimates based on what we know today :) There’s a “dark launch” to staff in the next week, and they’ll be switching the sites over one at a time, starting in September.

As we get closer and know more, there’ll be a more detailed update from that team.

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Enabled Volunteer moderator says

Justin, the overall ratings on your profile, once an item is delted, it’s ratings stay… but what’s the point? A deleted item shouldn’t scar a profile for life.

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AndrVlad says


Justin, do you have any ETA date for this project release?

I just had a quick chat with the search team, keep in mind these are all estimates based on what we know today :) There’s a “dark launch” to staff in the next week, and they’ll be switching the sites over one at a time, starting in September.

As we get closer and know more, there’ll be a more detailed update from that team.

Great! Thank you for information!

Best Regards, Andrey

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