235 posts
  • Exclusive Author
  • Author Level 5
  • Winner
  • Envato Pack
+5 more
enFusionThemes
says

Hey Guys,

I just tried to upload a new PSD item. As usually, the submit button took some time and was processing. After some time, I was redirected to a broken page and the item was not uploaded. I have already tried 3 browsers.

Can someone look into this?

Regards. -enFusionThemes

3535 posts
  • Power Elite Author
  • Author Level 12
  • Trendsetter
  • United States
+13 more
sevenspark
Moderator
says

This is the type of thing that you should absolutely be reporting to support, rather than posting in the forum. You need to get your question in front of the right people to act on it :)

https://support.market.envato.com/hc/en-us/requests/new?ticket_form_id=10590
235 posts
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  • Author Level 5
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enFusionThemes
says

Hey Sevenspark,

Thank you for the advice.

I posted on Forum so I can see if other authors are also facing similar issues. And I flagged my own post for staff reply too.

Support ticket is already submitted :)

Regards, -enFusionThemes

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