219 posts
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Won a competition
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enFusionThemes says

Hey Guys,

I just tried to upload a new PSD item. As usually, the submit button took some time and was processing. After some time, I was redirected to a broken page and the item was not uploaded. I have already tried 3 browsers.

Can someone look into this?

Regards. -enFusionThemes

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
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sevenspark Moderator says

This is the type of thing that you should absolutely be reporting to support, rather than posting in the forum. You need to get your question in front of the right people to act on it :)

https://support.market.envato.com/hc/en-us/requests/new?ticket_form_id=10590
219 posts
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Won a competition
  • Had an item featured in an Envato Pack
+5 more
enFusionThemes says

Hey Sevenspark,

Thank you for the advice.

I posted on Forum so I can see if other authors are also facing similar issues. And I flagged my own post for staff reply too.

Support ticket is already submitted :)

Regards, -enFusionThemes

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