5492 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Located in Australia
  • Has sold $1,000+ on Envato Market
+5 more
Australia
says

Love it…. :) good work

160 posts
  • Has referred 50+ members
  • Has sold $10,000+ on Envato Market
  • Interviewed on an Envato blog
  • Had an item featured in an Envato Bundle
+7 more
jordie
says

Yep, works well!

Although I’m not sure if it knocked out a few sales? I have a customer who says he just bought something but the link I go to confirm says he hasn’t, also my account amount hasn’t gone up.

2773 posts
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Taught a course or tutorial on Tuts+
  • Attended one of our Meetups around the world
+22 more
contrastblack
Envato team
says

Yep, works well! Although I’m not sure if it knocked out a few sales? I have a customer who says he just bought something but the link I go to confirm says he hasn’t, also my account amount hasn’t gone up.

Please ask him to contact support. Also if he doesn’t have a buyer’s ribbon that should let you worry less. Thanks :)

5366 posts
  • Achieved the monthly Community Superstar Award
  • Created a helpful tool/app using the Envato API
  • Became a Top 20 Author of the Month
  • Had an item that was trending
+20 more
dtbaker
Moderator
says

smoooooth. top deploy devs!

69 posts
  • Has collected 50+ items on Envato Market
  • Located in Australia
  • Pulled off some great moustache to raise money or awareness for Movember Australia
  • Has been a beta tester for an Envato feature
+5 more
jesshooper
says

Thanks Australia! :)

jordie — There was a bit of downtime during the changeover to SSO, so it’s possible that his purchase didn’t go through correctly if it occurred during that time. As contrastblack said, he should open a support ticket at http://support.envato.com/index.php?/Tickets/Submit

I’m going to lock this thread now, because while the feedback is great, we’ve got a thread up where we’d like to collect feedback including any issues you may be having. We want to make sure we don’t miss anything! The link to that thread is:

http://themeforest.net/forums/thread/changes-to-the-marketplace-envato-account-center/88968
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