117 posts Happy to as an envato elite
  • Elite Author: Sold more than $75,000 on Envato Market
  • Had an item featured in an Envato Bundle
  • Won a Most Wanted contest
  • Has sold $125,000+ on Envato Market
+5 more
GraphicArtist says
I wrote in that message

Dear Supporting Manager,

I have sent a Ticket [#176456] But I have not any response yet.

I feel worry for That.

Message was

I have opted non-exclusive Author by mistake mouse click. But I do not interest on Non Exclusivity.

I want to stay on Exclusivity, So Please keep me stable on Exclusive Author.

Please help me as soon as possible.

849 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 2 years
Rewroc says
CreatingDrew said
There is a 30 day cool down period where you will remain exclusive, after which you simply re-instate yourself as exclusive and your account will go back to as it was before you pushed the button. :)

source: http://graphicriver.net/forums/thread/i-accidently-pushed-the-button-that-puts-off-my-exclusive-status/54281?page=1#495142

117 posts Happy to as an envato elite
  • Elite Author: Sold more than $75,000 on Envato Market
  • Had an item featured in an Envato Bundle
  • Won a Most Wanted contest
  • Has sold $125,000+ on Envato Market
+5 more
GraphicArtist says

Thanks Rewroc

But, What would be Next 1 Month, Is it be Non Exclusive? That mean I was Exclusive, and again come back after 1 Month. Is it?

849 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 2 years
Rewroc says
GraphicArtist said
Thanks Rewroc But, What would be Next 1 Month, Is it be Non Exclusive? That mean I was Exclusive, and again come back after 1 Month. Is it?
Joost said
I assume Naf_Naf is still receiving 50% during this ‘cooldown’ period – there’s still an exclusive mark on her profile too. Then, as soon as the cooldown ends and exlusivity drops, the button to opt back in should do so instantly, as Drew mentioned.

Looking at what Joost said, I think you’ll still receive 50% for 30 days from the time you opted out of it. After these 30 days as soon as you become non-exclusive, you will see the the button to instantly become exclusive again.

4336 posts ThemeForest Reviewer
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Member of the Envato Team
+12 more
Ivor Envato team says

Hey @GraphicArtist you might wanna check in your spam folder. Brad already replied on december 16.

291 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 6 years
  • Pulled off some great moustache to raise money or awareness for Movember Australia
  • Helped several times protecting Envato Market against copyright violations
+5 more
raptour Envato team says

As some of the other members mentioned, there is a 30 day cool down period where you will remain exclusive. After that, simply opt-in again to exclusivity. As Drew mentioned in the other thread, this will re-instate yourself as exclusive and your account will go back to as it was before you pushed the button.
:)

by
by
by
by
by
by