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Hanatheme says

I sent support ticket (#JOL-335-99679) to Envato support, about 3 days ago, about urgent issue. It would be great to hear an answer.

Sorry for using forum for this, I understand you guys are very busy, @envato_support twitter isn’t responding.

Thank you.

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  • Member of the Envato Team
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KingDog Envato team says

I’ll email them now. Thanks!

30 posts
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
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Hanatheme says

I’ll email them now. Thanks!

Thank you very much.

I’ve very waited for you guys for help.

I’ve created many tickets for the problem.

Waiting for your reply soon.

Thanks again.

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