2 posts
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Lonniebright says

I downloaded a Magneto theme that had a back end issue, for one of my clients. I submitted a service request and have not received any correspondence or support. This issue has been outstanding for 2 days. Beware of doing business with this company, support is not prompt.

3192 posts
  • Sold between 5 000 and 10 000 dollars
  • United States
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Exclusive Author
organicbee says

First these sites are marketplace with many different authors, so its not one just one company its hundreds to thousands of different individuals/companies

second support isn’t required by authors, as you are purchasing items AS-IS. ( The majority of authors give amazing support though )

Last did you try contacting the author or did you try contacting Envatos support? Evnatos support won’t/can’t help you with specific item issue.

2 posts
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Lonniebright says

Thanks for the heads up on the support issue.

by
by
by
by
by
by