I have a motion graphics element on sale for 3$, but when I check my March statement I see 5$ (so i earned 2,50$ instead of 1,50$), I was just wondering if there is something I’m ignoring…
I don’t know if I can upload a screenshot of my statement, I’m not trying to self promote my items here on the forum.
The buyer probably bought your item directly via paypal and not with prepaid credit. So he had a surcharge of 2 dollars.
That’s just because your costumer did not paid with “Pre Paid Credit” , he paid directly from paypal or credit card, so it ads up 2$ to any item you purchase this way. And the profit is split between you and envato.
Hope i could help. Regards RJ
Thanks very much guys, I didn’t know that
- Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
- Open a support ticket if you would like specific help with your account, deposits or purchases.
- Item Support by authors is optional and may vary. Please see the Support tab on each item page.
Most of all, enjoy your time here. Thank you for being a valued Envato community member.