703 posts
  • Sells items exclusively on Envato Market
  • Has sold $5,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Won a Most Wanted contest
+4 more
abstract-labs says

Hello buddies,

I have a motion graphics element on sale for 3$, but when I check my March statement I see 5$ (so i earned 2,50$ instead of 1,50$), I was just wondering if there is something I’m ignoring…

I don’t know if I can upload a screenshot of my statement, I’m not trying to self promote my items here on the forum.

Thanks :)

39 posts
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
  • Has sold $5,000+ on Envato Market
GGv says

The buyer probably bought your item directly via paypal and not with prepaid credit. So he had a surcharge of 2 dollars.

100 posts Keep Working
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Won a Most Wanted contest
  • Has been part of the Envato Community for over 4 years
+6 more
robertojorge says

That’s just because your costumer did not paid with “Pre Paid Credit” , he paid directly from paypal or credit card, so it ads up 2$ to any item you purchase this way. And the profit is split between you and envato.

Hope i could help. Regards RJ

703 posts
  • Sells items exclusively on Envato Market
  • Has sold $5,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Won a Most Wanted contest
+4 more
abstract-labs says

Thanks very much guys, I didn’t know that :)

100 posts Keep Working
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Won a Most Wanted contest
  • Has been part of the Envato Community for over 4 years
+6 more
robertojorge says

Thanks very much guys, I didn’t know that :)

Np :)

511 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+3 more
5p1r17 says

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by