128 posts
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caneration
says

I really shocked with this new rate system! One of my motion graphic files has “1 point”! It is not a template or etc. You already watched it in preview! How much different could it be?!!!

I really want to applaud this guy loudly! :)

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felt_tips
Moderator
says

I really shocked with this new rate system! One of my motion graphic files has “1 point”! It is not a template or etc. You already watched it in preview! How much different could it be?!!!

I really want to applaud this guy loudly! :)

Yeah… it’s weird that. Happens with Audiojungle tracks too. I suspect it’s usually a rating to do with the author’s own inability to use the file, or on its pricing, or on the Envato service, or a mistake.

For files where what you see is what you get, it’s hard to understand how a rating of 1 star might come about.

A final improvement to the rating system might be to prompt for (if not require) a comment / qualification for ratings under 3 – to allow the author to improve the file.

128 posts
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caneration
says

A final improvement to the rating system might be to prompt for (if not require) a comment / qualification for ratings under 3 – to allow the author to improve the file.

Great idea!

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steve314
says

Unfortunately, probably buyer might wanted another color, length, frame rate, or whatever, but he could not find a suitable file, so he got yours and rated it based on his needs… It happens mostly in Motion graphics files… :(

517 posts The harder you work, the luckier you get
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realthing
says

Today i had a 2 star rate for my file arte…..... This rate spoil my overall. Even if is not so importand for sales, i think that we all like to see 5 stars in our profile page…...

In my case reasons for low rating was…..... ( i can install this app in my phone ) ( This file is cs4 can you send me a cs6 version please?) (When i open the file i got error….. that i miss some fonts …. the font are not included in the file ?)

And…. it goes like that…......

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uniquefx
says

This is where the new ratings breakdown fails.Most likely your ratings are suffering because of the buyers inability to read the information or use his own software.

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