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madza
says

Yesterday I was happy about my first Extended Licence sale, but today I’m not happy.

It is often? :)

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JamiGibbs
says

Yikes. I think it would be best to contact support for an explanation:

http://themeforest.net/support
StampReadyTemplates
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StampReadyTemplates
says

He Madza,

Did the purchaser refund? I sold 2 Extended licenses, but now I’m a bit scared ha.

Kev

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jeffeatworld
says

They might have not meant to purchase Extended License but I’m not sure how refunds work (e..g once they download it surely refunds are hard UNLESS they then can change to a single use license?)

When i sold my fIrst Extended Liscence item I think it was about $700 – It made my week!

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Pixelworkshop
says

Ouch ! Luckily, it never happened to me.

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Parallelus
says

The same thing happened to me yesterday. Envato contacted me regarding the issue. It seems a stolen credit card number (or paypal account?) was used to make purchases and the CC processor refunded the charges.

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agusmu
says
Parallelus said
The same thing happened to me yesterday. Envato contacted me regarding the issue. It seems a stolen credit card number (or paypal account?) was used to make purchases and the CC processor refunded the charges.

thanks for sharing… ;)

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theMOLITOR
says

Damn, just happened to me too. Sucks.

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tabvn
says

It’s happen to me too !!!

Other adjustments earnings $-1925.00

i dont have any Extended sale.

HElp!!!

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