397 posts
  • Author Level 5
  • Beta Tester
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+3 more
weCREATEthings
says

Good to know…

1373 posts
  • Affiliate Level 2
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+7 more
dekurvajo
says

I never got sale reversal, am i deserve a badge? ;)

103 posts
  • Affiliate Level 5
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  • Collector Level 2
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+6 more
refaktor
says

I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!

6839 posts
  • Envato Team
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  • Canada
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+13 more
KingDog
Envato team
says

I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!

Yes any ratings are removed when the account is disabled.

103 posts
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+6 more
refaktor
says


I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!
Yes any ratings are removed when the account is disabled.

Thanks for the quick answer!

175 posts
  • Trendsetter
  • Weekly Top Seller
  • Author Level 5
  • Exclusive Author
+3 more
soulmemoria
says

I have two reversals in my short few months here. I don’t mind giving back those false earnings. It’s lose-lose situation I understand that. However, after my first reversal, one of my friend who has seen my work saw the item on other website. It can be download for free. I choose not to do anything since the particular item is no longer making any sale for me. I checked out the website and sad to see a lot of Envato’s stuff being given away for free. Since this situation affected not only contributors but also Envato, are guys planning to do anything about this?

458 posts
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+2 more
modeon
says

it is really bad situation. But nobody can do something. Thanks for information.

6839 posts
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+13 more
KingDog
Envato team
says

So just to summarize, and in case you don’t feel like reading through 11 pages of questions and answers :P, please check out this Knowledgebase article for all the details around sales reversals.

If you have any future questions please contact Support.

Thanks!

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