810 posts
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laranz says

@broodrooster

Try to contact the author directly: http://themeforest.net/user/peerapong#from

Btw: note that support is not mandatory for authors

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ukleya says

I have the same problem I cant buy template even if I have my account deposited I have 42$ template cost me 40$ and website still telling me I need deposit more !!!!!!!!!!!!!!!!! I want refund my money !!!!!!!!!!!!! HOW TE HELLL I CAN BUY SOMETHING HERE !!!!!!!!!!!!!?????

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ChillThemes says

I have the same problem I cant buy template even if I have my account deposited I have 42$ template cost me 40$ and website still telling me I need deposit more !!!!!!!!!!!!!!!!! I want refund my money !!!!!!!!!!!!! HOW TE HELLL I CAN BUY SOMETHING HERE !!!!!!!!!!!!!?????

Simple, purchase something using “Buy Now” and avoid the deposit, you’ll have to pay a $2 surcharge. Read all about it here. Contact support if you want your deposit refunded.

2378 posts Bird is the word..
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jonathan01 says

Seems to me you already deposited $40 for a template / theme which is $40 using your funds from your account – therefore you are good – you are now looking at the $42 buy now price using a credit card – kinda what is said above but seems to me you’re just not reading the definitions correctly on your buying options.

2 posts
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ukleya says

fortunately its working now MAGIC ;|

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digitalretouch says

So it’s 4 years later and they still haven’t fixed this at all. I have $4 credit, just added up what I want to buy and it’ll be $45. I’ll be $1 short of $9 over, just sitting there forever, since there is no way to add just a little and noway to get your money back. This is BBB worthy – holding people’s money hostage since sometimes it’s simply unusable due to the way the dominations are made. You can never cash except by accident. So I’m going to not buy one thing so I can just deposit $40, but they just lost a $5 sale from me. Doesn’t make sense.


Anyone else a little annoyed at the current payment options? I need to deposit exactly $25.00 for the theme I want, yet on the payment options page you can either deposit $20 or $30 ($10 increments). This is extremely annoying to me – since TF.net states any unused funds will expire after one year…

Point being I’m not just going to deposit $30, use $25 of it and “donate” $5.00 to TF.net

I apologize if I am missing something – but it seems like I’m (we are) getting nickle and dimed on this one. Again please point it out if I am overlooking something.

cal :(

Helpful Information

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