1 post
  • Located in Indonesia
balihols says

Dear Sir/Madam,

Could you please explain us, we have e-comerce site for selling our product, we buy Kauri Theme Woo from your product to help us to make it, but the problem is, on the payment gateways, if we use paypal payment, report to us for order and paid by paypal, but the payment not turn up in our paypal account ?

Can you please advise us what is the problem, on the setting of WooCommerce we have add our paypal account, our site at [removed]

We waiting for your further information

Warm best regards,


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contrastblack Envato team says

Please be so kind as to post using the account you purchased the item with. Thanks.