2 posts
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alfadnn says

Dear all, i tried to create an account about 12 hours ago… First of all, i was not receiving the confirmation email for about 10 hours! Then it suddenly arrived and i completed the registration. Then i tried to purchase a project, and the system says that it cannot process my paypal payment, even though my paypal account is in perfect order and works just fine with any other purchase on other websites. Something seems to be seriously wrong…

3951 posts After Effects Templates
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miseld says

Dear all, i tried to create an account about 12 hours ago… First of all, i was not receiving the confirmation email for about 10 hours! Then it suddenly arrived and i completed the registration. Then i tried to purchase a project, and the system says that it cannot process my paypal payment, even though my paypal account is in perfect order and works just fine with any other purchase on other websites. Something seems to be seriously wrong…

Hi, please contact Envato Support

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doru says

we can’t help you with this type of issues on the forum,

here you can find help and resolve the problem

http://support.envato.com/
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Dzinc says

Hi alfadnn, I’m sorry to hear you are currently having issues using Paypal for marketplace deposits. Please consider this simple solution, which has been proven successful to some.

If the problem persists, please be so kind to contact support and they’ll gladly look into it. Your patience and feedback are appreciated. Good luck.

Edit: everyone replied at the same time. Thanks guys!

2 posts
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alfadnn says

Thank you all, and i apologize if this kind of thread was not appropriate in the forum. I sent a message already to the support, and i will have to wait for their response i guess. Thank you once again for your kind help.

Kind regards, Dimitris

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