2 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
alfadnn says

Dear all, i tried to create an account about 12 hours ago… First of all, i was not receiving the confirmation email for about 10 hours! Then it suddenly arrived and i completed the registration. Then i tried to purchase a project, and the system says that it cannot process my paypal payment, even though my paypal account is in perfect order and works just fine with any other purchase on other websites. Something seems to be seriously wrong…

3777 posts After Effects Templates
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Referred between 500 and 999 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Exclusive Author
+4 more
miseld says

Dear all, i tried to create an account about 12 hours ago… First of all, i was not receiving the confirmation email for about 10 hours! Then it suddenly arrived and i completed the registration. Then i tried to purchase a project, and the system says that it cannot process my paypal payment, even though my paypal account is in perfect order and works just fine with any other purchase on other websites. Something seems to be seriously wrong…

Hi, please contact Envato Support

6784 posts
  • Italy
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 4-5 years
  • Microlancer Beta Tester
  • Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
+1 more
doru says

we can’t help you with this type of issues on the forum,

here you can find help and resolve the problem

http://support.envato.com/
4039 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Australia
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hi alfadnn, I’m sorry to hear you are currently having issues using Paypal for marketplace deposits. Please consider this simple solution, which has been proven successful to some.

If the problem persists, please be so kind to contact support and they’ll gladly look into it. Your patience and feedback are appreciated. Good luck.

Edit: everyone replied at the same time. Thanks guys!

2 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
alfadnn says

Thank you all, and i apologize if this kind of thread was not appropriate in the forum. I sent a message already to the support, and i will have to wait for their response i guess. Thank you once again for your kind help.

Kind regards, Dimitris

by
by
by
by
by
by