- Bought between 1 and 9 items
- Has been a member for 0-1 years
Dear all, i tried to create an account about 12 hours ago… First of all, i was not receiving the confirmation email for about 10 hours! Then it suddenly arrived and i completed the registration. Then i tried to purchase a project, and the system says that it cannot process my paypal payment, even though my paypal account is in perfect order and works just fine with any other purchase on other websites. Something seems to be seriously wrong…
- Microlancer Beta Tester
- Sold between 50 000 and 100 000 dollars
- Exclusive Author
- Bought between 100 and 499 items
- Referred between 500 and 999 users
- Author had a Free File of the Month
- Author was Featured
- Item was Featured
- Europe
alfadnn said
Dear all, i tried to create an account about 12 hours ago… First of all, i was not receiving the confirmation email for about 10 hours! Then it suddenly arrived and i completed the registration. Then i tried to purchase a project, and the system says that it cannot process my paypal payment, even though my paypal account is in perfect order and works just fine with any other purchase on other websites. Something seems to be seriously wrong…
Hi, please contact Envato Support
- Community Superstar
- Italy
- Sold between 10 000 and 50 000 dollars
- Has been a member for 3-4 years
- Microlancer Beta Tester
- Beta Tester
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Author had a Free File of the Month
we can’t help you with this type of issues on the forum,
here you can find help and resolve the problem
http://support.envato.com/
- Envato Staff
- Community Ambassador
- Has been a member for 0-1 years
- Bought between 1 and 9 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Referred between 1 and 9 users
- Helped protect Envato Marketplaces against copyright violations
- Brazil
- Microlancer Beta Tester
Hi alfadnn, I’m sorry to hear you are currently having issues using Paypal for marketplace deposits. Please consider this simple solution, which has been proven successful to some.
If the problem persists, please be so kind to contact support and they’ll gladly look into it. Your patience and feedback are appreciated. Good luck.
Edit: everyone replied at the same time. Thanks guys!
- Bought between 1 and 9 items
- Has been a member for 0-1 years
Thank you all, and i apologize if this kind of thread was not appropriate in the forum. I sent a message already to the support, and i will have to wait for their response i guess. Thank you once again for your kind help.
Kind regards, Dimitris
