anchor_point_heshan
anchor_point_heshan Recent Posts Threads Started
314 posts
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Bought between 50 and 99 items
anchor_point_heshan says

I recently faced something called a payment reversal, It says it’s a result of cancelled or disputed payment by the bank or the gate way, can anybody exaplin what it is please ?

619 posts
  • Football Contest Participant/Runner-up
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 1 000 and 5 000 dollars
  • Most Wanted Bounty Winner
  • Bought between 1 and 9 items
  • Referred between 10 and 49 users
  • Europe
abstract-labs says

See if this helps: http://videohive.net/forums/thread/update-dealing-with-reversed-purchases-/96939?page=1 otherwise you may open a support ticket

770 posts
  • Bought between 1 and 9 items
  • Grew a moustache for the Envato Movember competition
  • Referred between 10 and 49 users
  • Exclusive Author
  • Europe
  • Has been a member for 2-3 years
  • Sold between 10 000 and 50 000 dollars
petrenj says
1242 posts
  • Elite Author
  • Envato Studio (Microlancer) Beta Tester
  • Colombia
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 500 and 999 users
  • Bought between 10 and 49 items
  • Interviewed on the Envato Notes blog
+4 more
CarlosViloria says


I would like an explanation, without I have to contact envato every time I watch a reversal

2186 posts
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Argentina
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
manuelvega says

i have a reversal sale too , but i think i know why.

611 posts
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Referred between 10 and 49 users
  • United Kingdom
  • Has been a member for 2-3 years
Blinn says

It’s because people are exploiting a Paypal-based weakness that basically allows them to cheat the sale reversal system to get items for free.

1723 posts Don't Worry, Be Happy
  • Beta Tester
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Elite Author
  • United States
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 3-4 years
  • Referred between 200 and 499 users
+3 more
FinalDestiny says

You don’t understand that they can’t do this for every item, if they do this one time, they can’t buy anything anymore from Envato. And there’s nothing anyone can do to stop this, other than PayPal, which won’t change anything in the near future.

1161 posts
  • Author had a File in a Mini Bundle
  • Envato Studio (Microlancer) Beta Tester
  • Won a Competition
  • Most Wanted Bounty Winner
  • Malawi
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 2-3 years
  • Grew a moustache for the Envato Movember competition
  • Referred between 10 and 49 users
+2 more
chiccosinalo says

thanks for sharing i dint know anything about this.

369 posts
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 50 000 and 100 000 dollars
  • Most Wanted Bounty Winner
  • Bought between 50 and 99 items
  • Referred between 100 and 199 users
saptarang says

Wow, I got my first reversal…....is this a new idea to get file freely?

3716 posts Community Moderator
  • Author had a File in an Envato Bundle
  • Grew a moustache for the Envato Movember competition
  • Community Moderator
  • Referred more than 2000 users
  • Has been a member for 5-6 years
  • United Kingdom
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Blog Post
+4 more
quickandeasy Volunteer moderator says

Just like with piracy and file leaking, talking about sales reversals on the Forums is not the wisest of things.

The reasons behind these reversals have been explained in this (now locked) thread: http://codecanyon.net/forums/thread/update-dealing-with-reversed-purchases-/96939

If you have any further concerns RE a sale reversal, please refrain from posting about it on the Forums and contact Envato Support.

Sales reversals will affect a lot of us and as so, if everyone should make a thread about it, the Forums would be filled with nothing but “I made my first sale” and “then got it reversed” threads :D

Thanks for your understanding folks :)

by
by
by
by
by
by