anchor_point_heshan
anchor_point_heshan Recent Posts Threads Started
324 posts
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anchor_point_heshan
says

I recently faced something called a payment reversal, It says it’s a result of cancelled or disputed payment by the bank or the gate way, can anybody exaplin what it is please ?

810 posts
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+4 more
abstract-labs
says

See if this helps: http://videohive.net/forums/thread/update-dealing-with-reversed-purchases-/96939?page=1 otherwise you may open a support ticket

959 posts
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petrenj
says
1244 posts Sr. Mockup Crafter
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+9 more
CarlosViloria
says


I would like an explanation, without I have to contact envato every time I watch a reversal

2457 posts
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manuelvega
says

i have a reversal sale too , but i think i know why.

742 posts
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Blinn
says

It’s because people are exploiting a Paypal-based weakness that basically allows them to cheat the sale reversal system to get items for free.

2028 posts Don't Worry, Be Happy
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+7 more
FinalDestiny
says

You don’t understand that they can’t do this for every item, if they do this one time, they can’t buy anything anymore from Envato. And there’s nothing anyone can do to stop this, other than PayPal, which won’t change anything in the near future.

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chiccosinalo
says

thanks for sharing i dint know anything about this.

376 posts
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saptarang
says

Wow, I got my first reversal…....is this a new idea to get file freely?

3724 posts Community Moderator
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quickandeasy
says

Just like with piracy and file leaking, talking about sales reversals on the Forums is not the wisest of things.

The reasons behind these reversals have been explained in this (now locked) thread: http://codecanyon.net/forums/thread/update-dealing-with-reversed-purchases-/96939

If you have any further concerns RE a sale reversal, please refrain from posting about it on the Forums and contact Envato Support.

Sales reversals will affect a lot of us and as so, if everyone should make a thread about it, the Forums would be filled with nothing but “I made my first sale” and “then got it reversed” threads :D

Thanks for your understanding folks :)

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