327 posts just a random dude...
  • Has referred 1+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+5 more
trendyWebStar says
duotive said
FASTER !!! http://support.envato.com/support/

I’ve send 2 support ticket we’ll see how it will go :S Do they do this kind of things?Will they send the money back to themeforest or?

Thanks :D

3007 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 200+ members
  • Has sold $250,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+7 more
duotive says

The problem is that your links is confusing and not clear. That is why i added the proper url for the suport form.

3007 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 200+ members
  • Has sold $250,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+7 more
duotive says
trendyWebStar said
duotive said
FASTER !!! http://support.envato.com/support/

I’ve send 2 support ticket we’ll see how it will go :S Do they do this kind of things?Will they send the money back to themeforest or?

Thanks :D

I have no idea. As far as i know you now have a problem with paypal and not envato.

327 posts just a random dude...
  • Has referred 1+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+5 more
trendyWebStar says
duotive said
trendyWebStar said
duotive said
FASTER !!! http://support.envato.com/support/

I’ve send 2 support ticket we’ll see how it will go :S Do they do this kind of things?Will they send the money back to themeforest or?

Thanks :D
I have no idea. As far as i know you now have a problem with paypal and not envato.

in other words i’m f….

and it was sent from themeforest to a hotmail adress which is used for moneybookers account. But I entered “gotmail” not hotmail :S

So technically the email address which was used for withdrawal doesn’t exists :S

3007 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 200+ members
  • Has sold $250,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+7 more
duotive says
trendyWebStar said
duotive said
trendyWebStar said
duotive said
FASTER !!! http://support.envato.com/support/

I’ve send 2 support ticket we’ll see how it will go :S Do they do this kind of things?Will they send the money back to themeforest or?

Thanks :D
I have no idea. As far as i know you now have a problem with paypal and not envato.

in other words i’m f….

and it was sent from themeforest to a hotmail adress which is used for moneybookers account. But I entered “gotmail” not hotmail :S
Than it should not be a problem and the process should have been ignored. I have high hopes that it will work out fine. This is why the process is done by humans :)
1747 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
VisualSharing says
trendyWebStar said

and it was sent from themeforest to a hotmail adress which is used for moneybookers account. But I entered “gotmail” not hotmail :S

So technically the email address which was used for withdrawal doesn’t exists :S

When you submit a withdrawal request, you should immediately receive a notification on that same mail you’ve entered. If you don’t receive it – that’s already a red flag and you should check if everything is OK.

That’s a side note for the next time, although I guess you’ll check the email twenty times next month.

327 posts just a random dude...
  • Has referred 1+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+5 more
trendyWebStar says
cmt said
trendyWebStar said

and it was sent from themeforest to a hotmail adress which is used for moneybookers account. But I entered “gotmail” not hotmail :S

So technically the email address which was used for withdrawal doesn’t exists :S
When you submit a withdrawal request, you should immediately receive a notification on that same mail you’ve entered. If you don’t receive it – that’s already a red flag and you should check if everything is OK.

Yeah but it wasn’t my email and the guy didn’t tell nothing about it…. :s

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by