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BlinVarfi
says

I want to make a deposit in paypal and want to send over 100$ and as it said in deposit section i sent a message to graphicriver staff via the link shown there but 3 days passed and no reply, what to do?!

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graphcoder
says

BlinVarfi hie, please tweet your support id @envato_support to get a quicker support.

all the best.

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BlinVarfi
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BlinVarfi hie, please tweet your support id @envato_support to get a quicker support. all the best.

how to do that O.o

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94
says


BlinVarfi hie, please tweet your support id @envato_support to get a quicker support. all the best.
how to do that O.o

When someone contacts support, a ticket ID is created, and an automatic reply is sent via e-mail:

In this case, simply tweet your ticket ID to @envato_support and they’ll respond as soon as possible.

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BlinVarfi
says



BlinVarfi hie, please tweet your support id @envato_support to get a quicker support. all the best.
how to do that O.o

When someone contacts support, a ticket ID is created, and an automatic reply is sent via e-mail:

In this case, simply tweet your ticket ID to @envato_support and they’ll respond as soon as possible.

Oh ok, thank you :)

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BlinVarfi
says



BlinVarfi hie, please tweet your support id @envato_support to get a quicker support. all the best.
how to do that O.o

When someone contacts support, a ticket ID is created, and an automatic reply is sent via e-mail:

In this case, simply tweet your ticket ID to @envato_support and they’ll respond as soon as possible.

they answered but now i have to write back, simply reply the email right? i have done that but does it take this long for the staff to answer?! O.o or i should write a new ticket, i mean does replying email go to them cause some other sites don’t support replying the staff email.

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