51 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
Jillur_rahman says

I would like to connect my new payoneer card to my ThemeForest account but, I had to withdraw the earnings via friends payoneer card (successfully) as I was waiting for my own card to arrive and now it seems I can’t change to my own new card (payoneer account). Or at least I see no options to connect my account to my new card.

Now what to do?

858 posts
  • Has been part of the Envato Community for over 1 year
  • Has referred 1+ members
  • Has sold $100+ on Envato Market
  • Has collected 10+ items on Envato Market
+4 more
uziiuzair says

Umm, you would have to change the account through the withdrawal page. Or if you’re not able to you can contact support.

51 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
Jillur_rahman says

Umm, you would have to change the account through the withdrawal page. Or if you’re not able to you can contact support.

Thanks for your information. I am waiting for response from Nissim_Payoneer

455 posts
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Located in United States
Nissim_Payoneer says

Hi,

Apologies for the late response.

If you need to release your Themeforest account from the current Payoneer card and associate it with a new card, you would need to contact our customer support department for assistance. You can reach them here: http://www.payoneer.com/ContactUs.aspx

Nissim | Head of Community at Payoneer | www.payoneer.com

51 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
Jillur_rahman says

Hi,

Apologies for the late response.

If you need to release your Themeforest account from the current Payoneer card and associate it with a new card, you would need to contact our customer support department for assistance. You can reach them here: http://www.payoneer.com/ContactUs.aspx

Nissim | Head of Community at Payoneer | www.payoneer.com

Pls see this ticket number: LTK1216101947536X

455 posts
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Located in United States
Nissim_Payoneer says

Thanks – I see it was received by our customer support department and they should be getting back to you within 1-2 business days.

51 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
Jillur_rahman says

Thanks – I see it was received by our customer support department and they should be getting back to you within 1-2 business days.

Thanks I am waiting for response.

348 posts Yes We Can
  • Has been part of the Envato Community for over 1 year
  • Has referred 50+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+5 more
CRIK0VA says

Hi,

Apologies for the late response.

If you need to release your Themeforest account from the current Payoneer card and associate it with a new card, you would need to contact our customer support department for assistance. You can reach them here: http://www.payoneer.com/ContactUs.aspx

Nissim | Head of Community at Payoneer | www.payoneer.com

Hello. Is it possible to connect 2 payoneer cards to one Envato account? For example my card is connected, but i want to connect my wife’s card. Is it possible?

455 posts
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Located in United States
Nissim_Payoneer says

Hello. Is it possible to connect 2 payoneer cards to one Envato account? For example my card is connected, but i want to connect my wife’s card. Is it possible?

Unfortunately no – each Envato account can only be linked to a single Payoneer account.

51 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
Jillur_rahman says

Thanks payoneer now i have added my new card.

by
by
by
by
by
by