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Jillur_rahman says

I would like to connect my new payoneer card to my ThemeForest account but, I had to withdraw the earnings via friends payoneer card (successfully) as I was waiting for my own card to arrive and now it seems I can’t change to my own new card (payoneer account). Or at least I see no options to connect my account to my new card.

Now what to do?

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uziiuzair says

Umm, you would have to change the account through the withdrawal page. Or if you’re not able to you can contact support.

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Jillur_rahman says

Umm, you would have to change the account through the withdrawal page. Or if you’re not able to you can contact support.

Thanks for your information. I am waiting for response from Nissim_Payoneer

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Nissim_Payoneer says

Hi,

Apologies for the late response.

If you need to release your Themeforest account from the current Payoneer card and associate it with a new card, you would need to contact our customer support department for assistance. You can reach them here: http://www.payoneer.com/ContactUs.aspx

Nissim | Head of Community at Payoneer | www.payoneer.com

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Jillur_rahman says

Hi,

Apologies for the late response.

If you need to release your Themeforest account from the current Payoneer card and associate it with a new card, you would need to contact our customer support department for assistance. You can reach them here: http://www.payoneer.com/ContactUs.aspx

Nissim | Head of Community at Payoneer | www.payoneer.com

Pls see this ticket number: LTK1216101947536X

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Nissim_Payoneer says

Thanks – I see it was received by our customer support department and they should be getting back to you within 1-2 business days.

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Jillur_rahman says

Thanks – I see it was received by our customer support department and they should be getting back to you within 1-2 business days.

Thanks I am waiting for response.

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CRIK0VA says

Hi,

Apologies for the late response.

If you need to release your Themeforest account from the current Payoneer card and associate it with a new card, you would need to contact our customer support department for assistance. You can reach them here: http://www.payoneer.com/ContactUs.aspx

Nissim | Head of Community at Payoneer | www.payoneer.com

Hello. Is it possible to connect 2 payoneer cards to one Envato account? For example my card is connected, but i want to connect my wife’s card. Is it possible?

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Nissim_Payoneer says

Hello. Is it possible to connect 2 payoneer cards to one Envato account? For example my card is connected, but i want to connect my wife’s card. Is it possible?

Unfortunately no – each Envato account can only be linked to a single Payoneer account.

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Jillur_rahman says

Thanks payoneer now i have added my new card.

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