1737 posts Building the Web.
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
+9 more
ZoomIt
says

Hello

Today i tried to access my funds from payoneer and my card was rejected. I accesed payoneer from the internet and it shows ‘your card was blocked’

Has anyone experienced this ? Any idea ? My payoneer account – zoomitflasher () gmail

1315 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Located in Indonesia
  • Has been part of the Envato Community for over 3 years
+2 more
canimalition
says

OMG , whats going on? are you making mistake with something?

Nissim, where are you? we need your help about this ;)

414 posts
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+2 more
CodeScribe
says

Hello

Today i tried to access my funds from payoneer and my card was rejected. I accesed payoneer from the internet and it shows ‘your card was blocked’

Has anyone experienced this ? Any idea ? My payoneer account – zoomitflasher () gmail

yep recently i had faced that problem my suggestion would be do live chat with payoneer support you have to give some of asked answers by the support team and instantly your card will be unblocked :)

Regards,

Satish

1737 posts Building the Web.
  • Became a Top 20 Author of the Month
  • Had an item that was trending
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  • Sells items exclusively on Envato Market
+9 more
ZoomIt
says

Called them on the phone and they told me that it is blocked for security reasons, my card holder reported my card compromised :|

And they said they will review my case and let me kbow by mail..

Do you have a link to the live chat thing , i ll try that tonight

I m scared :d thanks guys good to know i am not alone

501 posts
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pixelentity
says

Lot of us gave up on paypal to avoid such situations. Hopefully the issue will be quickly solved for our fellow author but an official explanations of why/when a payoneer card can be blocked is highly required now.

we need to know our money is there when we need it.

BF

1737 posts Building the Web.
  • Became a Top 20 Author of the Month
  • Had an item that was trending
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+9 more
ZoomIt
says

Yup, weird thing is I got no message or mail whatsoever about the issue…

1687 posts Envato Elite Author
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Tean
says

They do block accounts occasionally on Paypal and Moneybookers, to check your identity. You probably need to provide them with some document scans, although absence of Payoneer email to you about this issue is a weird thing.

469 posts
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  • Has been part of the Envato Community for over 4 years
  • Located in United States
Nissim_Payoneer
says

Hey,

Payoneer very rarely closes accounts, and when we do so we send out e-mail notifications to all parties involved.

If you could please provide me with the ticket ID for your query to CS (starts with LTK ) or send me the e-mail address on your account, I’d be happy to check into this for you.

You can e-mail me at nissimal@payoneer.com.

Thanks,

Nissim | Payoneer Community Manager | payoneer.com

1737 posts Building the Web.
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
+9 more
ZoomIt
says

Checked my email and my last one from payoneer was envato 15 dec card load

@nissim sent you a mail

469 posts
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  • Located in United States
Nissim_Payoneer
says

Checked my email and my last one from payoneer was envato 15 dec card load @nissim sent you a mail

Thanks,

Checking now and I’ll update you as soon as I have more info.

Nissim | Payoneer Community Manager | payoneer.com

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