1698 posts Building the Web.
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ZoomIt says

Hello

Today i tried to access my funds from payoneer and my card was rejected. I accesed payoneer from the internet and it shows ‘your card was blocked’

Has anyone experienced this ? Any idea ? My payoneer account – zoomitflasher () gmail

1314 posts
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canimalition says

OMG , whats going on? are you making mistake with something?

Nissim, where are you? we need your help about this ;)

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RelStudios says

Hello

Today i tried to access my funds from payoneer and my card was rejected. I accesed payoneer from the internet and it shows ‘your card was blocked’

Has anyone experienced this ? Any idea ? My payoneer account – zoomitflasher () gmail

yep recently i had faced that problem my suggestion would be do live chat with payoneer support you have to give some of asked answers by the support team and instantly your card will be unblocked :)

Regards,

Satish

1698 posts Building the Web.
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
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ZoomIt says

Called them on the phone and they told me that it is blocked for security reasons, my card holder reported my card compromised :|

And they said they will review my case and let me kbow by mail..

Do you have a link to the live chat thing , i ll try that tonight

I m scared :d thanks guys good to know i am not alone

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pixelentity says

Lot of us gave up on paypal to avoid such situations. Hopefully the issue will be quickly solved for our fellow author but an official explanations of why/when a payoneer card can be blocked is highly required now.

we need to know our money is there when we need it.

BF

1698 posts Building the Web.
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
  • Had an item featured on Envato Market
+8 more
ZoomIt says

Yup, weird thing is I got no message or mail whatsoever about the issue…

1680 posts Envato Elite Author
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Tean says

They do block accounts occasionally on Paypal and Moneybookers, to check your identity. You probably need to provide them with some document scans, although absence of Payoneer email to you about this issue is a weird thing.

463 posts
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Nissim_Payoneer says

Hey,

Payoneer very rarely closes accounts, and when we do so we send out e-mail notifications to all parties involved.

If you could please provide me with the ticket ID for your query to CS (starts with LTK ) or send me the e-mail address on your account, I’d be happy to check into this for you.

You can e-mail me at nissimal@payoneer.com.

Thanks,

Nissim | Payoneer Community Manager | payoneer.com

1698 posts Building the Web.
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
  • Had an item featured on Envato Market
+8 more
ZoomIt says

Checked my email and my last one from payoneer was envato 15 dec card load

@nissim sent you a mail

463 posts
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Nissim_Payoneer says

Checked my email and my last one from payoneer was envato 15 dec card load @nissim sent you a mail

Thanks,

Checking now and I’ll update you as soon as I have more info.

Nissim | Payoneer Community Manager | payoneer.com

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