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Mocarg Volunteer moderator says

I love Payoneer. Everything about it. But today when a client tried to load me the money this happened:

Rejected By The Bank/Credit Card Company

Did this happen to anybody?

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doru says

isn’t this a problem on the client side? maybe his card have some problems.

also, some clients who don’t want to pay may give you this reason.

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pebas says

^ I agree, also only when there is no funds on bank account this happened. Personal experience, no other valid reason.

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Nissim_Payoneer says

When a loader attempts to make a payment to your card (using our Private Load Service), their card company needs to authorize the charge by Payoneer. This error means that they did not; in other words they rejected Payoneer’s attempt to charge the card.

This can happen for a few reasons:

- Insufficient funds on the card
- Incorrect information given (Card number, expiration, CVV , billing address, phone number, etc)
- The charge is outside the cardholder’s standard purchase pattern, and for security reasons their card company requires that they contact them to confirm it’s not fraudulent

Unfortunately there would be nothing Payoneer can do to resolve this; it’s something the loader needs to resolve with their card company.

Edit: Thanks for the kind feedback :) I’m really happy to hear that you’re satisfied with our service!

Nissim | Payoneer Community Manager | payoneer.com

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OriginalEXE says

Hi, sorry for off topic, but I have one problem with Payoneer too and I would like to get answer.

I connected my Payoneer card with PayPal account and verified it, but each time I try sending money to someone, I get message that the card is rejected. I am sure I have more than enough money, and also this is not m first time using PayPal.

Can you help me out Nissim?

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Nissim_Payoneer says

Hi, sorry for off topic, but I have one problem with Payoneer too and I would like to get answer.

I connected my Payoneer card with PayPal account and verified it, but each time I try sending money to someone, I get message that the card is rejected. I am sure I have more than enough money, and also this is not m first time using PayPal.

Can you help me out Nissim?

Sure, please e-mail me at nissimal@payoneer.com (with the name or e-mail on your Payoneer account) and I’ll look in to this right away.

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rayoflightt says

Hi Nissim,

I was free to write to you using this e-mail because I have issue with connecting Payoner card with TF account and I hope you could help me.

Thank you.

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