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Kahuna_Design says

Hello everyone,

I was wondering about quite new opportunity to withdrawal option with Payoneer Global bank Transfer. I don’t have Prepaid Card yet on payoneer so I decided to try direct transfer via Payoneer. After I created an account on Payoneer I received an email from Envato: “We will complete this request on the 15 May 2013 (or the next business day), but it can take up to 7 days to appear in your account. A second confirmation email will be sent at this time.”

Firstly, I’d like to ask: is it a standard SWIFT transfer (with the same charges) or Payoneer transfer (with only Payoneer charges)? Secondly, I thought that Payoneer transfer is quite fast, but this email suggest that it’s going to take about a month. Could anyone say in a few words how does this option work? :)

Thanks a lot, KD

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dtbaker Moderator says

Hello KD,

All withdrawals are processed on the 15th of the following month (this gives Envato time incase there are issues with the author account, such as fraud or copyright concerns, before sending the author their commission).

If the Payoneer option is selected, an email will be sent to you on the 15th with options on loading money into the Payoneer account. After the money arrives in the Payoneer account from Envato that is when you can use it (Payoneer Credit Card) or withrdaw it (again) to your bank account.

Here is some further information about the Payoneer withdrawal process:

FAQ about Payoneer:

http://support.envato.com/index.php?/Knowledgebase/Article/View/415/49/payoneer-faqs

Information about Payoneer Local Bank Transfer:

http://www.payoneer.com/LocalBankTransfer.aspx

Best of luck!
dtbaker

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Kahuna_Design says

I didn’t know that all withdrawals are processed on the 15th of the following month. I thought that it’s only for SWIFT transfer. Now it’s clear for me. Thank you!

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Nissim_Payoneer says

To add in a bit about how the Payoneer Global Bank Transfer Service works, we support bank transfers to over 200 countries in more than 50 currencies. In over 60 countries, we support local transfer options, meaning we actually send you the payment from a local bank in your country, in your local currency. For the remaining 140+ countries we provide wire transfers.

If you let me know which country you’re in, I can tell you exactly the options available. You can also e-mail me at nissimal@payoneer.com

Regarding fees, you won’t pay the charge that Envato applies for standard wire transfers. You would only pay the Payoneer charge, which is a fee per payment sent to your bank account (starting as low as $2.99 per payment).

Nissim | Payoneer Community Manager | payoneer.com

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