303 posts
  • Has referred 1+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+6 more
alkis says

I got a notification on my PayPal Overview Page that I need to provide additional information because I’ve almost reached the limit of money I can withdraw from PayPal in a year.

I now have to even upload a National ID scanned document, a proof of address document, etc.

In the options where I had to say if I’m a business or a consumer, I put consumer.

Has anyone had this situation before with PayPal as an author? Did you list yourself as an individual consumer, or as a business? Is all this additional information request normal and happens to all authors?

Thanks in advance.

226 posts
  • Located in Jersey
  • Has been part of the Envato Community for over 5 years
  • Has sold $10,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
liambradbury says

I’ve had that before, but I registered as a business. I think you just have to confirm all your details. I had a bit of a problem with my account because I confirmed everything with them and I still had the limit on my account so I contacted paypal and asked them to check my account and tell me what I needed to do and they got back to me saying everything was fine and lifted the limit.

303 posts
  • Has referred 1+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+6 more
alkis says

I’ve had that before, but I registered as a business. I think you just have to confirm all your details. I had a bit of a problem with my account because I confirmed everything with them and I still had the limit on my account so I contacted paypal and asked them to check my account and tell me what I needed to do and they got back to me saying everything was fine and lifted the limit.

Didn’t you have to upgrade your paypal account to premium/business after selecting business?

Thanks.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by