IndustrialThemes
IndustrialThemes Recent Posts
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141 posts
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Has been a member for 5-6 years
  • Contributed a Tutorial to a Tuts+ Site
  • Referred between 10 and 49 users
  • Bought between 50 and 99 items
  • United States
+1 more
IndustrialThemes says

Even though Paypal functionality was restored I have noticed pretty much 0 sales today which does not match my sales trends over the past several years (it’s never happened in fact). Just curious if that’s due to the Paypal issue, or some strange coincidence? Any other authors seeing a huge drop in sales today?

196 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 500 and 999 items
  • Canada
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 50 and 99 users
DanyDuchaine says

Yup, huge drop in sales even if I am featured author + featured item since this morning, doesn’t make sense at all :)

Had better sales yesterday lol

951 posts How's the surf doing?
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • United Kingdom
  • Referred between 200 and 499 users
  • Exclusive Author
  • Has been a member for 2-3 years
  • Microlancer Beta Tester
+1 more
tommusrhodus says

Poor sales today, yesterday was a big one, so I was hoping a big Monday was coming, apparently not! :)

26 posts
  • Canada
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 50 and 99 users
wwesn says


I sent a ticket with my paypal transaction numbers as soon as this whole mess started! Was probably one of the 1st.
They’re still working through the tickets :)

in reverse order? :p

8 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States
GraphicFaction says

Starting to get a bit annoyed. I need to purchase some items to complete my project, I’ve been waiting for 12 hours now. Still no funds.

26 posts
  • Canada
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 50 and 99 users
wwesn says

guess we have to wait till they settle the accounts of the Elite guys first i suppose.

3 posts
  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
iartmike says

There has been no response nor change in account status since the above ticket was submitted (spam folder checked as well). Should I make another deposit in order to complete work for today? Thank you for your prompt reply.

Ticket ID: MVV-568-97708
Subject: PayPal
Department: Payment Issue
Type: Issue
Status: Open
Priority: Medium
2 posts
  • Bulgaria
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 200 and 499 users
  • Sold between 100 and 1 000 dollars
UglyduckBG says

i think envato needs to drop paypal.. been haveing to many issues here lately

Not Absolutely not!

26 posts
  • Canada
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Referred between 50 and 99 users
wwesn says

Now 16 hours – should we just file chargebacks?

3 posts
  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
iartmike says

I would suggest patience. There are problems with all things human, and this is no exception. Undoubtedly, this incident was much bigger and affected many more people than originally expected, and Envato is making sure that each ticket and incident is resolved fully. If you have an urgent project that needs immediate attention, I would re-purchase the item via credit card and continue from there. The people at Envato will undoubtedly take into consideration the issues of multiple charges and deal with them accordingly and fairly. Personally, I am willing to try Paypal again for my deposit, since the issue has since been resolved since, and report my results here.

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