IndustrialThemes
IndustrialThemes Recent Posts Threads Started
155 posts
  • Has sold $750,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
  • Has collected 100+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+6 more
IndustrialThemes
says

Even though Paypal functionality was restored I have noticed pretty much 0 sales today which does not match my sales trends over the past several years (it’s never happened in fact). Just curious if that’s due to the Paypal issue, or some strange coincidence? Any other authors seeing a huge drop in sales today?

212 posts
  • Located in Canada
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+5 more
DanyDuchaine
says

Yup, huge drop in sales even if I am featured author + featured item since this morning, doesn’t make sense at all :)

Had better sales yesterday lol

1717 posts How's the surf doing?
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Achieved the monthly Community Superstar Award
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus
says

Poor sales today, yesterday was a big one, so I was hoping a big Monday was coming, apparently not! :)

WebsiteIntegrations
WebsiteIntegrations Recent Posts Threads Started
32 posts
  • Has referred 100+ members
  • Has collected 100+ items on Envato Market
  • Located in Canada
  • Has been part of the Envato Community for over 5 years
WebsiteIntegrations
says


I sent a ticket with my paypal transaction numbers as soon as this whole mess started! Was probably one of the 1st.
They’re still working through the tickets :)

in reverse order? :p

8 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Located in United States
GraphicFaction
says

Starting to get a bit annoyed. I need to purchase some items to complete my project, I’ve been waiting for 12 hours now. Still no funds.

WebsiteIntegrations
WebsiteIntegrations Recent Posts Threads Started
32 posts
  • Has referred 100+ members
  • Has collected 100+ items on Envato Market
  • Located in Canada
  • Has been part of the Envato Community for over 5 years
WebsiteIntegrations
says

guess we have to wait till they settle the accounts of the Elite guys first i suppose.

3 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 100+ items on Envato Market
  • Located in United States
iartmike
says

There has been no response nor change in account status since the above ticket was submitted (spam folder checked as well). Should I make another deposit in order to complete work for today? Thank you for your prompt reply.

Ticket ID: MVV-568-97708
Subject: PayPal
Department: Payment Issue
Type: Issue
Status: Open
Priority: Medium
18 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 1000+ members
  • Has sold $1,000+ on Envato Market
  • Located in Bulgaria
+2 more
UglyduckBG
says

i think envato needs to drop paypal.. been haveing to many issues here lately

Not Absolutely not!

WebsiteIntegrations
WebsiteIntegrations Recent Posts Threads Started
32 posts
  • Has referred 100+ members
  • Has collected 100+ items on Envato Market
  • Located in Canada
  • Has been part of the Envato Community for over 5 years
WebsiteIntegrations
says

Now 16 hours – should we just file chargebacks?

3 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 100+ items on Envato Market
  • Located in United States
iartmike
says

I would suggest patience. There are problems with all things human, and this is no exception. Undoubtedly, this incident was much bigger and affected many more people than originally expected, and Envato is making sure that each ticket and incident is resolved fully. If you have an urgent project that needs immediate attention, I would re-purchase the item via credit card and continue from there. The people at Envato will undoubtedly take into consideration the issues of multiple charges and deal with them accordingly and fairly. Personally, I am willing to try Paypal again for my deposit, since the issue has since been resolved since, and report my results here.

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