Even though Paypal functionality was restored I have noticed pretty much 0 sales today which does not match my sales trends over the past several years (it’s never happened in fact). Just curious if that’s due to the Paypal issue, or some strange coincidence? Any other authors seeing a huge drop in sales today?
Yup, huge drop in sales even if I am featured author + featured item since this morning, doesn’t make sense at all
Had better sales yesterday lol
Poor sales today, yesterday was a big one, so I was hoping a big Monday was coming, apparently not!
Starting to get a bit annoyed. I need to purchase some items to complete my project, I’ve been waiting for 12 hours now. Still no funds.
guess we have to wait till they settle the accounts of the Elite guys first i suppose.
There has been no response nor change in account status since the above ticket was submitted (spam folder checked as well). Should I make another deposit in order to complete work for today? Thank you for your prompt reply.
Ticket ID: MVV-568-97708 Subject: PayPal Department: Payment Issue Type: Issue Status: Open Priority: Medium
Now 16 hours – should we just file chargebacks?
I would suggest patience. There are problems with all things human, and this is no exception. Undoubtedly, this incident was much bigger and affected many more people than originally expected, and Envato is making sure that each ticket and incident is resolved fully. If you have an urgent project that needs immediate attention, I would re-purchase the item via credit card and continue from there. The people at Envato will undoubtedly take into consideration the issues of multiple charges and deal with them accordingly and fairly. Personally, I am willing to try Paypal again for my deposit, since the issue has since been resolved since, and report my results here.
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