WebsiteIntegrations
WebsiteIntegrations Recent Posts Threads Started
32 posts
  • Has referred 100+ members
  • Has collected 100+ items on Envato Market
  • Located in Canada
  • Has been part of the Envato Community for over 5 years
WebsiteIntegrations
says

So i can no longer buy anything off this site using paypal unless i have a credit card attached to my paypal account?

Well that sucks, as you can tell i purchased a lot of things from this site but looks like my business is no longer welcome …

280 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
PrimaThemes
says

I tested it just now and I still can use my paypal balance to deposit… It could be something on your paypal account…

WebsiteIntegrations
WebsiteIntegrations Recent Posts Threads Started
32 posts
  • Has referred 100+ members
  • Has collected 100+ items on Envato Market
  • Located in Canada
  • Has been part of the Envato Community for over 5 years
WebsiteIntegrations
says

Hi

Maybe. Normally i’ve never needed a balance – paypal would just do an instant transfer from my bank account. Never had an issue here till now.

Edit:

Went and tested on some other websites and i had no issues – just here.

1883 posts Multimedia Artistry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Contributed a free file of the month
  • Won a Most Wanted contest
+4 more
dnp_theme
says

Paypal? No thanks.

4378 posts
  • Has referred 10+ members
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
+7 more
Dzinc
says

Hi wwesn, I’m sorry to hear you are currently having issues purchasing via Paypal. Please open a support ticket and support staff will be glad to assist. Your patience is appreciated.

WebsiteIntegrations
WebsiteIntegrations Recent Posts Threads Started
32 posts
  • Has referred 100+ members
  • Has collected 100+ items on Envato Market
  • Located in Canada
  • Has been part of the Envato Community for over 5 years
WebsiteIntegrations
says

Hi

I submitted a ticket (and sent a message to paypal).

It seems that just randomly that I can not make Instant Payment on certain sites while others i have no problem with. I’ve seen others on the paypal community forums with the same issue.

WebsiteIntegrations
WebsiteIntegrations Recent Posts Threads Started
32 posts
  • Has referred 100+ members
  • Has collected 100+ items on Envato Market
  • Located in Canada
  • Has been part of the Envato Community for over 5 years
WebsiteIntegrations
says

Well that sure was helpful! lol.

Support says:

“Thanks for your email. Unfortunately we do not handle any of the monetary transactions made to the site, these are done by our partners PayPal and MoneyBookers, so you will need to contact either Paypal.com or Moneybookers.com, to resolve this matter. Let me know if you need any other assistance.”

Paypal says:

“I’m unable to confirm any issues with making payments from your account. Please contact the merchant, as it appears that the issue is not caused by PayPal.”

WebsiteIntegrations
WebsiteIntegrations Recent Posts Threads Started
32 posts
  • Has referred 100+ members
  • Has collected 100+ items on Envato Market
  • Located in Canada
  • Has been part of the Envato Community for over 5 years
WebsiteIntegrations
says

Hi

Not sure if something was done after my ticket got forwarded but i was finally able to make an instant bank transfer payment with paypal.

WebsiteIntegrations
WebsiteIntegrations Recent Posts Threads Started
32 posts
  • Has referred 100+ members
  • Has collected 100+ items on Envato Market
  • Located in Canada
  • Has been part of the Envato Community for over 5 years
WebsiteIntegrations
says

Well scratch that. It worked the ONE time and back to not working again. Damn paypal is really starting to piss me off!

1915 posts
  • Achieved the monthly Community Superstar Award
  • Helped improve Envato sites by detecting a security issue
  • Participated in a focus group or interview to improve the user experience on Envato Market
  • Contributed a free file of the month
+15 more
SamBerson
says

Please refrain from using rude language on the forums.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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