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tnjplt says

I can not get help about peekabo theme for 3 days… I would like to get back my money, and I do not want this theme anymo?re

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VisualSharing says

What kind of help are you requesting? :)

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enstyled says

Also, keep in mind that the support from the authors is optional. It is stated in the terms.

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tnjplt says

slider of the theme does not work – I wrote this to the author, also there is not gallery category section in theme but there is in original theme, I am trying to get help from population2 for 3 days

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FamousThemes says

Hi,

Don’t want to sound bad, but I can see that the theme you mentioned has 1000+ sales, and 5 star rating.

I am pretty sure that the slider works fine :)

Try to see if you don’t have some javascript plugins code that can break the functionality of the slider. Just a small suggestion.

Also as an author, I can tell you when we have some busy days, we might be late with answering emails more than 3 days, because this how things are. We are not full companies with 10+ support stuff….support is optional here. And I think the fact that authors are willing to provide free support it’s a wonderfull thing and must be considered a bonus.

Best Regards.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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