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shadow66142000
says

So I have noticed people (one person in particular) going around and posting their personal opinions about the templates on the page, authors are selling from. Some of them I have found to be down right rude. Personally I don’t believe many of these comments are appropriate unless it has to with some functionality that isn’t working properly. It seems to me that it would be like on store going to a competitor across the street and telling customers walking in the door that the product is inferior to his own.

Normally when I find something wrong on a site I’ll try emailing them first but I believe it is important to respect ones store front. any thoughts?

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tonyc
says

Yep, I completely agree with you!

And I notice see some people posting comments like “great one! good luck with the sales..” that are unnecessary. Don’t get me wrong it’s good to be supportive and admire others work but spamming on almost every item is just unnecessary.

p.s I think the comments section on the files should be left only for buyers and authors dont’ need to comment there if they do not intend to buy

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BroOf
says

I noticed that, too on my own themes. First I thought it would be a nice mentioned tip but then I read other comments from the same author which weren’t so nice….

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segen
says

100% with You there. I think I know who the person is and I also noticed another user that post comments, requests for theme improvements and has bought one item or so.

Recently I commented one item via authors email because I think such comments or bug reports belong there and not in item comments on page.

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jremick
Envato team
says

I agree with you guys. Do you guys flag the comments in question?

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BoxyStudio
says

I too believe the the comments section should be left to the buyers/author, BUT the only problem is that the Author does not get notified when a buyer posts a question/comment in that area. It’s very hard to remember to check on EVERY one of your product pages for questions.

I suggest instead of having a comments area for the product pages, it should be more of an eBay style FAQ area, where questions are submitted/answered and the author can decide if he/she wants to display specific questions publicly or not.

Any thoughts?

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jremick
Envato team
says

You can be notified in a way. Subscribe to your atom feed. You can also use a service that checks your atom feed and emails you with new stuff. I just use google reader to keep an eye on item comments.

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segen
says
I suggest instead of having a comments area for the product pages, it should be more of an eBay style FAQ area, where questions are submitted/answered and the author can decide if he/she wants to display specific questions publicly or not. Any thoughts?

Good idea.

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JeffreyWay
says

I agree with you guys. At least for the time being, we can’t censor people. The best we can do is appeal to their sense of decency. It’s downright rude to visit someone’s page and insult them.

I’ll keep these suggestions in mind for future site revisions.

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Mastergreed
says

I have a strange feeling the number of comments on products will drop drastically very soon :). Critics is good, as long as it’s constructive, but yes – “nice template, wish you many sales” is a step too far and I must admit, that I’ve fallen into this “madness” too… Won’t do this again, I promise.

I’ll keep these suggestions in mind for future site revisions.

Jeffrey, your “mind” must be a huge and heavy file already :P

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