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SJTdesign says

I’ve always been able to work on photoshop with no problems. The minute I get a new client who needs photoshop work done now all the sudden it doesn’t want to work. Ive tried everything restarting computer, force quitting photoshop. Every single time I go start a new document It freezes, or completely restarts my computer, its really frustrating.

Whats wrong with my photoshop?

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Demorfoza says

Try this:

A:If a tool is behaving erratically, first try resetting just that tools preferences, via the method outlined by Len Hewitt in the post below this one.

If you have larger troubles, hold down Alt, Ctrl, and Shift keys (Mac: Command, Option, Shift) while starting up Photoshop. A dialog box will appear asking if you wish to delete the preferences/settings file.

A2: You can also simply search your hard drive for a *.psp file and delete it. It will be called something along the lines of “Adobe Photoshop X Prefs.psp”.

Under Vista or 7, look here: Users/[Username]/AppData/Roaming/Adobe/Adobe Photoshop [version #]/Adobe Photoshop [version #] Settings

Under Win 2k/XP the preference file will be found at: windir \Documents and Settings\[username]\Application Data\Adobe\Photoshop\[version #]\Adobe Photoshop [version #] Settings


[NOTE: You need to set Window’s Explorer Options to “View Hidden Files and Folders” to display the Preference file]

via: https://forums.adobe.com/thread/375776

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Madalincmc says

Do you see something like a BSOD before your pc restarts?

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SJTdesign says

Madalincmc, Yes I do it does a quick blue flash and then cuts off. Should I just give in and go buy photoshop cs6? and uninstall the cs5?

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SJTdesign says

Demofofoza, I’ll try doing all that and see if it works. Thanks lots!

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Demorfoza says

Definitely it’s not reason to buy newer Photoshop ;) If however it’s not software related problem, you may have issue with one of your inside hardware components. Probably RAM, Graphic Card or Hard Drive. But let’s wait.

Are you using Mac or PC?

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Madalincmc says

Madalincmc, Yes I do it does a quick blue flash and then cuts off. Should I just give in and go buy photoshop cs6? and uninstall the cs5?

Try updating your drivers. Also you should try testing your RAM.

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25EGY says
Try reset PS settings to the default :
  1. Exit the photoshop.
  2. Hold [ Alt+Ctrl+Shift ] still holding & press photoshop icon to run it.
  3. A window will appear press ok then the photoshop will open.

I hope it will help you!

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mudi says

Check the event log after the crash and post the error code.

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mattborchert says

I would uninstall and then re-install photoshop and see if the problem persists.

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