PHP error

Hi

I am having issues either with the Flexishop theme 2 or with my hosting service. I have loaded the Flexishop Two theme onto my site however when I try to add a new page, post, image, product etc I get this error:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/grsm1052/public_html/secure/wp-admin/includes/class-wp-posts-list-table.php on line 823

That says to me that the hosting memory allowance is not large enough, however I have increased it to 400mb using a php file that reads

memory_limit = 400M; safe_mode = Off;

However the increased limit is not registering on the cpanel php config table as increased.

Does anyone know why this is doing this, or is this because I have tried to load the site onto a sub domain? Or should I push the hosting company to help me more on this?

Thanks Casey

You should contact the author – this is really difficult for anyone to help you with without seeing the files. It sounds like you have increased the limits to far big enough but the author will be able to help you clear it up.

Thanks – I have also contacted the author.

Referring to the error you’ve got I would recommend you to contact your webhosting provider in the first place. If you are unsure you can simply test why this error gets produced:

Delete the theme folder from your webspace (assuming you haven’t modified anything yet) and the default theme will get activated. Try to go to your website then.

If your website works with the default theme – then there must be a issue with the theme itself (but still it could be solved by configuring your webspace). If your website still show this error – then there must be issue only with your webspace

This sounds like your hosting company issue rather than the author you need to contact in all honesty. It sounds very much like your host basically have to be the ones to increase the memory allocation and cannot be done through a php or htaccess file – some hosts block this method.

Jonathan