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agenciavisual says

good morning

We have problems with a theme that we bought at ThemeForest. The theme is “Pixem-Responsive Portfolio / Studio WordPress Theme”. The bug is in the projects section, if I select any project always is the picture of the last project added.

Anybody can help me? It is urgent

thanks greetings

3185 posts
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charlie4282 says

Your best bet is to contact the author of the theme: http://themeforest.net/user/QuadCodes bottom right hand side

3 posts
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
agenciavisual says

I already did but no one answered me :(

3185 posts
  • Bought between 100 and 499 items
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  • Forum Superstar
  • Has been a member for 4-5 years
  • United Kingdom
charlie4282 says

Unfortunately support is not obligatory from authors. You could try posting in the item comments. If you genuinely believe it is broken then you can email support at envato and reques a refund but that will only be approved if there is genuine bugs in the theme and not user mis understanding. Good luck

3 posts
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
agenciavisual says

Thank you. But I find it shameful when you pay for a theme that supposedly works correctly.

greetings

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