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  • Has been part of the Envato Community for over 2 years
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agenciavisual says

good morning

We have problems with a theme that we bought at ThemeForest. The theme is “Pixem-Responsive Portfolio / Studio WordPress Theme”. The bug is in the projects section, if I select any project always is the picture of the last project added.

Anybody can help me? It is urgent

thanks greetings

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charlie4282 says

Your best bet is to contact the author of the theme: http://themeforest.net/user/QuadCodes bottom right hand side

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  • Located in Spain
agenciavisual says

I already did but no one answered me :(

3855 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 500+ items on Envato Market
  • Nominated Community Superstar of the month
  • Sells items exclusively on Envato Market
+1 more
charlie4282 says

Unfortunately support is not obligatory from authors. You could try posting in the item comments. If you genuinely believe it is broken then you can email support at envato and reques a refund but that will only be approved if there is genuine bugs in the theme and not user mis understanding. Good luck

3 posts
  • Has been part of the Envato Community for over 2 years
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  • Located in Spain
agenciavisual says

Thank you. But I find it shameful when you pay for a theme that supposedly works correctly.

greetings

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