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kimi65 says

Also strongly support this request! Very frustrating, that this feature is missing.

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laranz says

Try using search with Google, and they provide a FAQ tab section along with Item Details and Comments tab, If it is repeat put that solutions there. ;)

@SportTipsWorld wait until 2015 dude. :sarcasm:

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noctatheme says

+ a googol (had to go better than the +100000000)

Another option is to simply offer up all comments for a given product onto 1 page and let us search with ctrl f

Just make the max number to display on a page be 100000 or something like that. If you think about it, the sooner you implement it the sooner we will stop asking questions multiple times the smaller your database will stay :)

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TheAlikA says

+1 I agree with this so much! I try not to trash authors with same repeated questions, so i have to hit my browser search and page through all the 50+ comments of other users to see if anyone asked the same question.

Also another good note will be to allow Authors to place a “Stick Comment” on top of each page. So that they can tell people to go to their forum.

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who2host says

Please add this. I’m searching for some answers on a product and it’s driving me insane!

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wp_workshop says

Cheers Jami and John

Good to hear..

Still not entirely sure why it is so complex. All of the data is within the dB and is stored in I presume comment arrays with product id’s etc etc..

So it really shouldnt matter if there are a Billion comments in the system.. as you are already drilled down within the product comments.. when you are on that area…

To assume all the comments are within one array is quite scary and erm.. a tad daft. A good sql fella could whip up the correct db query in a few mins

Essentially, the request would only be > search via comments for product id “blah blah Blah”

Anyhoo look forward to it.

Yes, the query itself is simple, i guess that it’s more because of the optimization and performance. Envato maybe uses MySQL, so when 1000000000* users search for comments (+ add already searching for items), site gets overloaded.

That’s why Facebook or similar use graph databases, for some stuff they are much faster.

*maybe slightly exaggerated number :D

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ZERGE says

+100500 :)

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iHelp says

One of the authors I work(ed) for actually developed a comment search since they only support via comments… something magically happening with proxy which let me log in to their themeforest account (restricted to certain themeforest.net pages, not seeing their balance) with my own login credentials so I didn’t have to know their pwd, but so I could reply to comments under their username, I don’t know how it works but it’s awesome.
He said he’s considering to sell the script, if I remember correctly he threw that thought away because Envato mentioned they’re going to implement it soon… 

I’m not sure if I can mention his name – so I’ll ask him real quick if he wants to chime in or reconsider selling the script, I’m sure many would be interested.

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gbs says

Hmm, I was just looking for this, too. I remember an author created a addon script for searching comments but I can’t find it now, or did I remember it wrong?

Please Envato, if you allow Comment as a kind of support forum for the item, you must have a search function for it. The only solution now is Google search which often leads to wrong or inaccurate result, even with the “site:” query…

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caspararemi says

I’d also really like categorising comments. So most might be ‘support request’, but some might be ‘features suggestion’ or ‘general feedback’.

Feature suggestions could have +/- options for people to up and down vote them. Many authors base future updates on the feedback they receive so it’d be really handy to see exactly what users desire.

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