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Hein
says

Yes please because the way it is now it’s totally useless and it’s bad for sales, it’s not working for a long time now and we’ve already made tons of comments about it and nothing happens.

Well basically I’m on a point where i don’t give any support anymore, because whatever we do as an author there’s always somebody who’s a complete idiot and rates 1 start and makes the theme look bad.

These buyers don’t deserve proper support since they don’t WATCH ANY DOCUMENTATIONS

Another reason for low ratings can be that they click on 1 star by accident and can’t redo this mistake :S.

So Please Envato improve that rating system or remove it until it’s improved

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revaxarts
says

+1³

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Siddharth
Envato team
says

+1³
1 cubed is still 1, you know. :P
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revaxarts
says


+1³
1 cubed is still 1, you know. :P

:silly: Thats totally true!

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theMOLITOR
says

If I were to nitpick about anything, it would be the rating system. Unfortunately, until there is a better option, from a buyer’s perspective it’s better than nothing.

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redfactory
says


+1³
1 cubed is still 1, you know. :P

Haha good observation :p But still, +3 to this thread.

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JamiGibbs
says

Moved to site feedback and also +10.

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OllieMcCarthy
says

Maybe a simple pop up demanding a clear and coherent reason from a buyer as to why they are rating 1 star? If it goes something like…

“Y DIS THEME NO WORK ? I HAVE SPENT 4 SECONDS ON IT AND HAVE DEADLINE FOR TOMORROW MORNING !!!!!!!!!!! I WANT TO PUNISH SOMEBODY FOR MY OWN INCOMPETENCE ”

... then you know that it is not a legitimate and fair rating.

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Hein
says

Maybe a simple pop up demanding a clear and coherent reason from a buyer as to why they are rating 1 star? If it goes something like…

“Y DIS THEME NO WORK ? I HAVE SPENT 4 SECONDS ON IT AND HAVE DEADLINE FOR TOMORROW MORNING !!!!!!!!!!! I WANT TO PUNISH SOMEBODY FOR MY OWN INCOMPETENCE ”

... then you know that it is not a legitimate and fair rating.

Indeed, so true.

@Jami, thanks for moving and sorry for adding it in the wrong location

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BroOf
says

Maybe a simple pop up demanding a clear and coherent reason from a buyer as to why they are rating 1 star? If it goes something like…

“Y DIS THEME NO WORK ? I HAVE SPENT 4 SECONDS ON IT AND HAVE DEADLINE FOR TOMORROW MORNING !!!!!!!!!!! I WANT TO PUNISH SOMEBODY FOR MY OWN INCOMPETENCE ”

... then you know that it is not a legitimate and fair rating.

+999³

Most of the buyers are completely objective but some are just …..

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