501 posts
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  • Has sold $250,000+ on Envato Market
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  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

still there unfort

51 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
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  • Sells items exclusively on Envato Market
+3 more
ab-themes says

Yes i see it also, it appeared after 7th refresh

1512 posts
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+2 more
OriginalEXE says

Yup, can confirm the issue.

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pixelentity says

bitfade account 2mins monitoring

http://pastie.org/pastes/8970090/text
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+10 more
revaxarts says
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  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

Why don’t use the API? http://marketplace.envato.com/api/edge/item:5901846.json
because it only contains sales figure but not total item earnings (which includes +2$ sales)
196 posts Delivering Creativity !
  • Has been part of the Envato Community for over 5 years
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+6 more
kh2838 says

+ 1
The some issue here !
I have been keeping my eye on my items sales recently , and since yesterday I noticed some troubles with counter sales, of some items on my Portfolio.

Problem: With one of my item, the counter switches between 31 and 32 number of sales, every time I refresh it displays 32 and when I connect after a period of time it still shows 31 and so on. (The same problem with some other items, not all). It gives me the impression of a sale reversal or that some sales were not well recorded.
I just cleaned the cache, change the browser, change the PC, but the problem still exists!
I think that this problem can be related to the 02 others bug that the marketplace have already experienced with earning counters, in the last 03 weeks.
Is there any help from envato team please !

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pixelentity says

Issue is not author related, checked first row of popular items and they all are affected.

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+4 more
Gareth_Gillman says

refreshed avada 6 times and got a totally different number 2 out of the 6, a really wierd bug, could it be related to some form of caching on the envato servers?

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contrastblack Envato team says

Hey guys,

The Devs have been informed of this bug and will be looking into it shortly. Thank you for your patience, and thanks to pixelentity for submitting the ticket!

Cheers

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