2 posts
  • Has collected 1+ items on Envato Market
bwesaala
says

I bought a premium theme (Aura) and tried it on a Cloud Service but it failed. I am trying to use the same zip file to install the theme on a local machine when I try to install nothing happens. Does it mean that I have lost the theme since I had to delete the virtual machine which I had used?

2010 posts
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 5 years
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+3 more
Bedros
says

You shouldn’t upload the Zip file you’ve downloaded from ThemeForest. You should extract the contents of the zip, and then upload the zip file you see there.

2 posts
  • Has collected 1+ items on Envato Market
bwesaala
says

Hi thanks for your help. I was to install drupal.

However, I am an able to access the admin interface (last step). I have tried to to access Aquia’s support forum but it seems their systems are down. /?=user, /?=admin, /admin, /administrator all do not work

I am also unable to find my purchase code from the envato site

572 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 100+ items on Envato Market
  • Located in Gibraltar
goofydadog
says

You have not lost it! You can download it again. Click on your username in the top right corner and go to the download tab.

3439 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
  • Located in United States
+2 more
organicbee
says

You have not lost it! You can download it again. Click on your username in the top right corner and go to the download tab.
http://themeforest.net/downloads
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