741 posts
  • Bought between 1 and 9 items
  • Cyprus
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 500 and 999 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 50 000 and 100 000 dollars
Hotpin says

I noticed that since yesterday some of the preview images are not loading correctly is it just me or others noticed this problem?

5 posts
  • Greece
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars
gnazlis says

I have had the same problem with some illustrations last week. What I did was to reupload the preview via FTP and assign them in the “edit” section. The review did not take more than 2 hours (as it usually don’t take long when you edit an already approved item) and the problem was fixed.

741 posts
  • Bought between 1 and 9 items
  • Cyprus
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 500 and 999 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 50 000 and 100 000 dollars
Hotpin says

Thank you! But is gonna take me some time to spot all my items with problems!

6 posts
  • Has been a member for 1-2 years
vijaya41 says

Since from three days before images was uploaded properly but not clear.

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