- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 4-5 years
- Ireland
- Item was Featured
- Referred between 10 and 49 users
- Sold between 10 000 and 50 000 dollars
I have recently updated the preview image for a couple of my items. Initially the image was showing up fine, but on returning to the page its not showing!
Anyone else having problem with this?
Here is an example (mods – sorry about the link – feel free to remove it)
http://activeden.net/item/narrative-as3-deeplinked-designer-template-base/116860
Is the preview image working at the above link for others?
- Exclusive Author
- Item was Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- India
Not working here.
- Lead Reviewer
- Envato Staff
- Has been a member for 6-7 years
- Forum Moderator
- Won a Competition
- Author was Featured
- Item was Featured
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Canada
Hi Iamdok, yes, this issue has just been reported by someone else too.. i imagine the devs will look into as soon as they can. It’s the weekend now, but I expect it should be investigated very soon. Thanks for your patience guys 
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 4-5 years
- Ireland
- Item was Featured
- Referred between 10 and 49 users
- Sold between 10 000 and 50 000 dollars
Ah Thanks guys. I’m lucky I didn’t change all the images!
Hopefully it’ll be sorted soon.
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 100 000 and 250 000 dollars
- Exclusive Author
- Author was Featured
- Item was Featured
- Beta Tester
- Has been a member for 3-4 years
- Spain
Ita happens to me in my latest update. If you see the image url it’s like something in temp path. Until support fix it i recommend to upload it again. It will be visible for a couple of hours. Then the same process. It’s boring, though.
EDIT : btw, really nice new thumbs and avatar, Dough! 
- Sold between 100 000 and 250 000 dollars
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Author had a Free File of the Month
- Won a Competition
- Author was Featured
- Item was Featured
- Bought between 10 and 49 items
pezflash said+1
btw, really nice new thumbs and avatar, Dough!
- Exclusive Author
- Item was Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- India
pezflash said
EDIT : btw, really nice new thumbs and avatar, Dough!
+1 haha, welcome to rounded corner club!
The icons are nice!
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 4-5 years
- Ireland
- Item was Featured
- Referred between 10 and 49 users
- Sold between 10 000 and 50 000 dollars
Hey, thanks guys. Was thinking that my whole profile was becoming a big mess and needed to concentrate on consistency of brand etc. Just glad my portfolio is 60 items large!
What else would I do with all my time, now that AD is a ghost town! 
- Beta Tester
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 5-6 years
- Item was Featured
- Referred between 10 and 49 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 100 and 1 000 dollars
- United States
I fixed it for you. Not sure why it wasn’t showing. It was in the right place on the server. I just downloaded it and re-uploaded and it appeared.
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 4-5 years
- Ireland
- Item was Featured
- Referred between 10 and 49 users
- Sold between 10 000 and 50 000 dollars
Hey thanks Steve. It’s working now. My next problem is that I’m about to do the same for every item in my portfolio, so I hope the devs are going to take a look at this issue soon.
Thanks again.
