I think responsive templates/themes would be fair enough if its at least 2-3 bucks higher, there’s a lot of things to consider when designing a responsive template/theme. Also in my opinion $35 for WordPress themes is too low.
The wonderful work done by authors across this entire community saves a lot of people a huge amount of time and stress – there’s absolutely no question pricing should be higher, rewarding authors across the board.
I don’t see the problem with more comprehensive pricing myself. I would add that pricing based on the level of support (along with a star-ranking system specifically for ‘Support’, supplementing the current one that would become ‘Product’) would have value for buyers, as well as authors, and become a price sensitive feature. A lot of authors sell their work, along with support, for the same price as authors who effectively offer no support, or very limited support – is there not room for this? It would make the marketplace much more reflective of actual products worth…
jon_b said
A lot of authors sell their work, along with support, for the same price as authors who effectively offer no support, or very limited support – is there not room for this?
Can you clarify what is “support” and “limited support”? Just want to know what this for you as buyer. Which difference? An examples? 
kotofey said
jon_b saidCan you clarify what is “support” and “limited support”? Just want to know what this for you as buyer. Which difference? An examples?
A lot of authors sell their work, along with support, for the same price as authors who effectively offer no support, or very limited support – is there not room for this?![]()
I don’t think it’s necessarily the right forum to discuss specific examples re post-purchase support. My feeling though is that tied in with the real value of a product, support should be both a) a contributing factor to price and b) a contributing factor to the follow-up rating of a product, but needs to be rated separately and only when an author has explicitly stated they offer support. Authors who offer support should be rewarded financially (and rated so) for that time and expertise in some way.
jon_b said
A lot of authors sell their work, along with support, for the same price as authors who effectively offer no support, or very limited support – is there not room for this? It would make the marketplace much more reflective of actual products worth…
As long as support is not required I think this is a bad idea.
- Community Superstar
- Italy
- Sold between 10 000 and 50 000 dollars
- Has been a member for 3-4 years
- Microlancer Beta Tester
- Beta Tester
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Author had a Free File of the Month
If “post support” will ever be taken in consideration when the price is decided then the final item should cost 30$ + 100$
- Helped protect Envato Marketplaces against copyright violations
- Community Ambassador
- Envato Staff
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Microlancer Beta Tester
- Beta Tester
- Won a Competition
- Featured in a Magazine
- Item was Featured
doru said
If “post support” will ever be taken in consideration when the price is decided then the final item should cost 30$ + 100$
totally agree! That would both guarantee a nice extra for authors actually having the time, and taking the time to help the buyers out, and also scare existing naggers from soliciting support when they haven’t paid for anything but the theme itself. This however would need the guarantee of a flawlessly working theme “as-is” which more often than not, is not the case, esp. with all the different hosting services and permission limitations and so on and so forth.
- United States
- Has been a member for 4-5 years
- Exclusive Author
- Author was Featured
- Sold between 50 000 and 100 000 dollars
- Item was Featured
- Contributed a Tutorial to a Tuts+ Site
- Author had a Free File of the Month
@jon_b
it’s a good idea on paper but in practice a little complicated. Beause determining whether an author gives great support is very subjective. For example, an author could answer all comments and emails and still give poor support. Determining support based on stars is also tricky. Because lots of authors who offer great support have 5 star products that end up 4 because of a few unreasonable 1 star ratings.
Now if the ratings were shown like Amazon, and we could see that the majority of ratings are 5 stars and only a few are 1, then evaluating a product based on star ratings would be much easier 
- Community Superstar
- Italy
- Sold between 10 000 and 50 000 dollars
- Has been a member for 3-4 years
- Microlancer Beta Tester
- Beta Tester
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Author had a Free File of the Month
exactly, theme should work as advertised and if bugs appear the author should fix them for no charge. like how it is now practically.
it will be nice that those ratings will have some comments attached. Like:
“I give one star to “Photo of ducks” item because it has ducks and not horses as I believe it had. There are no horses in this photo! Author is a scam, I want my money back!”

