102 posts
  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Referred between 1 and 9 users
  • Bought between 10 and 49 items
KurtBilisim says

Hello. How do we talk privately with someone on ActiveDen?

A buyer asked for a feature and I’d like to discuss it privately but I can’t seem to find a PM system on the site. I sent a message to him from FaceBook but there has got to be a better way.

Normally when I check someone’s profile, I see a box at lower right corner.

“Email USER -NAME All messages are recorded and spam is not tolerated. Your email address will be shown to the recipient.”

Something like this and obviously it sends an e-mail. Is this the private messaging system used here?

If so, such thing doesn’t appear when I visit the profile of that buyer who asked the question. Could it be some kind of bug or is there something, a setting or such, that I or him should learn about?

Thank you.

3671 posts Community Moderator
  • Has been a member for 5-6 years
  • Contributed a Tutorial to a Tuts+ Site
  • Netherlands
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  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
+4 more
Joost Volunteer moderator says

Authors can be contacted via the contact form on their profile. As of now, buyers do not have a contact form. This means that buyers can contact you privately (to which you can reply privately again), but you cannot innitiate the private conversation with buyers ;)

This is not a bug, although is has been discussed on the forums quite a few times. I agree, it would be convenient if we could send an email to buyers – at least the ones that have posted a comment.

102 posts
  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Referred between 1 and 9 users
  • Bought between 10 and 49 items
KurtBilisim says

Thank you very much :)

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