Hi Just noticed my portfolio gallery no longer have the box that appears on top of the page where you can flick through all the photos in that specific gallery. It worked 1-2 weeks ago. can you help? http://ladybirdinlondon.co.uk/portfolio/ Many thanks Marie
have you tried to contact the author of the theme?
Just have. Thanks.
- United States
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Referred between 200 and 499 users
- Bought between 100 and 499 items
- Author was Featured
- Envato Studio (Microlancer) Beta Tester
- Exclusive Author
Actually that’s my template or theme and I have not received any communication via my form – however I can tell you that it appears you upgraded the cleaner gallery plugin – the author of that plugin several weeks ago changed everything and broke the lightbox integration and basically crippled it – so you need to step back down to the previous version of cleaner gallery to fix it – just use the one you originally downloaded in the package files and don’t upgrade – no need to.
I posted as big a message as I could on the item description the day this happened and also via twitter several times – it’s another downfall of the marketplaces not providing authors with a way to push information to buyers of our themes or products unfortunately.
Anyways, easy to fix
But I will state also that it’s ALWAYS best to contact an author of your product via there profile page form for nice quick responses.