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theAlThemist says

Hello, Nissim. I can see its processed but estimated load date is 30.07 which is strange ad I am paying for immediate load on my payments.

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DavidGuns says

@Koev sorry, I put in your topic.

@Nissim_Payoneer I register payoneer today and getting email with subject “Your Payoneer Card Application Has Been Declined” within second. It’s normal? this first time and interesting use Payoneer service

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Nissim_Payoneer says

Hello, Nissim. I can see its processed but estimated load date is 30.07 which is strange ad I am paying for immediate load on my payments.

Immediate loads are for payments received via Envato, any of our official partners, or the US Payment Service. Private loading takes 2 business days from the date of approval.

Note that the confirmation requirement is only one-time per loader/method of payment, so the same loader using the same card will not be required to confirm documents again.


@Nissim_Payoneer I register payoneer today and getting email with subject “Your Payoneer Card Application Has Been Declined” within second. It’s normal? this first time and interesting use Payoneer service

Did you apply via your Envato account or directly via our website? If via our website, you can reply to the e-mail you received and ask that our account approvals department reconsider the application.

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DavidGuns says

@Nissim_Payoneer

directly via website.
I have send email to customer support and hope soon getting reply, thanks :)

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FRESHFACE says

Hi guys, just want to ask if its also possible to receive funds in USD without exchange. We have a local USD bank account and exploring other possibilities than a swift transfer

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Nissim_Payoneer says

Hi guys, just want to ask if its also possible to receive funds in USD without exchange. We have a local USD bank account and exploring other possibilities than a swift transfer

Yes, when you sign up for Payoneer’s Global Bank Transfer Service, you can choose your transfer currency. For local transfers you would need to choose your local currency, however we also provide USD wire transfers to over 200 countries. The cost is $15 per transfer (Note: they are international wire transfers as opposed to local bank transfers).

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outandouter says

I assume that the thread opener’s issue is resolved and its ok to use this thread for other queries from Nissim_Payoneer.

@Nissim_Payoneer I registered for a Payoneer account less than 24 hours ago. Surprisingly, everything was approved within 10 minutes, so all good there.

One thing. I intend to receive occasional payments from my Envato account. Also, clients will be paying me via Private Load option.

After reading Koev’s review, I was a little concerned. Can you please clarify exactly what steps people would need to carry out in order to have their load (into my Payoneer card) approved?

I collect from the discussion above that anyone uploading funds to my account would need to send both an ID card and a front and back scan of their debit/credit card to Payoneer. I would assume or at least hope that the card scans do not need to reveal the credit/debit card number or the signature or esp. the 3-digit security number, or do they? More over, as Koev said, they would also need to contact their bank and explicitly tell them to let the Payoneer payment through. Is this always the case (except maybe for second time payments)?

Kindly clarify everything that I need to know concerning this. Your customer support over the phone or your FAQs on your website were of little help with this, unfortunately.

Thanks!

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Nissim_Payoneer says

Glad to hear that your application was approved so quickly!

Regarding the private loading service, here are some details:

- This service is available only to account holders that are active in receiving payments via any of our partners (such as Envato) or the US Payment Service. It’s not intended to be used as a dedicated payment processing service, and so if you are not active in receiving payments via either of the methods mentioned above you will see that the service is not available for your account.

In other words, you’ll need to receive payments from Envato first and also continue to be active via that method.

- Each private load is reviewed on an individual basis. Depending on the details of the specific payment, we may request additional documents from the loader, including an ID copy and confirmation of the method of payment. Card copies should not include the full card number, only the last 4 digits and cardholder name. In addition the 3-digit CVV should not be included (these details can be edited out). The goal is not to see the full card details, as that was already submitted on the payment form, but simply to confirm the loader’s identity and ownership of the card being used.

- Payoneer processes private loads using an international merchant. Depending on the loader’s card company, they may require that the loader confirm the charges are valid (in general this is not the case, it depends on the card issuer). Payoneer has no control over this – each payment needs to be approved by the card issuer, as with all online purchases.

I hope that I was able to answer your questions, however if not please let me know.

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outandouter says

Alright. Thanks for the detailed reply.


In other words, you’ll need to receive payments from Envato first and also continue to be active via that method.

Is there a formal limit on this? How active do I need to be? I might not be receiving payments from Envato (or other US Payment Service companies) every month. Maybe, once in 2-3 months.

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Nissim_Payoneer says

It’s based on activity over the last 6 months.

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