Hello,
We have add a html but the review has made a price mistake, how can we fix this?
We have oped a support ticket but no respond. The problem is that when this html was in the first page it was with the wrong price and no one will buy that. Now its out of the first page so we lost the sales. What can we do about this?
http://themeforest.net/item/trusted-responsive-multipurpose-html5/3950210?WT.ac=portfolio&WT.seg_1=portfolio&WT.z_author=THEMEPLE- Community Superstar
- Item was Featured
- Author was Featured
- Has been a member for 5-6 years
- Won a Competition
- Sold between 50 000 and 100 000 dollars
- Bought between 10 and 49 items
- Referred between 50 and 99 users
- Europe
Send a private message to the author who approved it.
- Was featured in a podcast
- Has been a member for 2-3 years
- Grew a moustache for the Envato Movember competition
- Beta Tester
- Brazil
- Author had a Free File of the Month
- Referred between 1000 and 1999 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
Hi Themeple, please be so kind to post your ticket ID. I’ve already flagged your comment for staff reply, so as soon as someone from staff sees it, they’ll gladly look into it. Thanks for bringing it to our attention.
whow! 45 bucks! You should be granted another “entry” in the just released zone once you have the price right.
Good price 
Ticket ID: MPS-237-24290
- Community Superstar
- Italy
- Sold between 10 000 and 50 000 dollars
- Has been a member for 3-4 years
- Microlancer Beta Tester
- Beta Tester
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Author had a Free File of the Month
Maybe is worth 45$?
We think so
But that is not the market
- Helped protect Envato Marketplaces against copyright violations
- Community Ambassador
- Envato Staff
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Microlancer Beta Tester
- Beta Tester
- Won a Competition
- Featured in a Magazine
- Item was Featured
Hi guys,
I’ve noted the issue and will notify the Review Team of the mistake as soon as possible.
L,e: over-read the ticket number, noted and on it. 
Thank you.
