1 post
  • Has been part of the Envato Community for over 2 years
  • Located in Brazil
  • Has collected 100+ items on Envato Market
gporcaro
says

I just made a purchase and immediately made available only files of the license.

Upon realizing this, I checked the 102 items that have already bought and are all the same way.

What happened???

2886 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive
says

there’s a bug, you can find two workarounds in this thread.

http://videohive.net/forums/thread/what-in-the-world-happened-to-my-account/109613

to make it short: click on the white space above the license link to download the main files. essentially, only the text is missing.

8176 posts
  • Has sold $40,000+ on Envato Market
  • Achieved the monthly Community Superstar Award
  • Has been part of the Envato Community for over 5 years
  • Located in Europe
+6 more
doru
says

you can also go back to the item page. there should be a link above the price box.

6641 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says
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