(Locked) Progress bar is gone, however no rejection or approval notification received?

3 posts
  • Has sold $1,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Located in United States
  • Sells items exclusively on Envato Market
+1 more
logikgroup
says

Hello,

I have submitted my first WordPress theme about 4 days ago and the progress bar was showing progress up until about 24 hours ago when it simply disappeared from my Author Dashboard. However, I did not receive any email with a rejection or any notification at all. I just wanted to ask if this has happened to anyone before?

I’m not sure if I should re-submit or what my course of action should be?

Thank you.

2701 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
+10 more
jonathan01
says

check your spam / junk filter.

3 posts
  • Has sold $1,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Located in United States
  • Sells items exclusively on Envato Market
+1 more
logikgroup
says

Ah, yes. The spam folder was hidden so I figured it was empty, thank you :)

2773 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
+21 more
contrastblack
Envato team
says

Glad it’s sorted. Otherwise, if you don’t have a message even within your Spam folder, be sure to open a ticket with support here to get it sorted : http://support.envato.com

Thanks.

Now that it’s fixed, locking this one up.

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