445 posts
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+5 more
ZozoUI
says

I hope it get solved.

273 posts
  • Has been part of the Envato Community for over 2 years
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  • Sells items exclusively on Envato Market
RomanosMusic
says

I got a feeling I know how you feel. I came home from work the other day, to find the house broken into, the rest of the family was held at knife point by one guy and another axe wielding maniac. They stole most of my studio gear including computers, backup computers and hard drives. All my work – gone in an instant. That’s why I haven’t uploaded anything for a while on AJ. I have to replace that gear and start from scratch, but its damn expensive. Luckily nobody was hurt during this attack. But yeah – I know what it feels like when your money and your work has suddenly disappeared. Hopefully the marketplace can fix your problem.

1935 posts
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+3 more
Bedros
says

I got a feeling I know how you feel. I came home from work the other day, to find the house broken into, the rest of the family was held at knife point by one guy and another axe wielding maniac. They stole most of my studio gear including computers, backup computers and hard drives. All my work – gone in an instant. That’s why I haven’t uploaded anything for a while on AJ. I have to replace that gear and start from scratch, but its damn expensive. Luckily nobody was hurt during this attack. But yeah – I know what it feels like when your money and your work has suddenly disappeared. Hopefully the marketplace can fix your problem.

:O
What’s wrong with these people.
As you said, luckily nobody was hurt.

4973 posts Interactive Design
  • Elite Author: Sold more than $75,000 on Envato Market
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+8 more
digitalscience
says

There must be a legitimate reason for this happen though, especially the sales reversal named “Freeze” ... You must have received an email detailing the reason behind this, as Envato wouldn’t have just done this randomly. But this should be between you and support since you both know more about what this is all about, than what you’ve mentioned in your post.

1094 posts
  • Located in United Kingdom
  • Has sold $10,000+ on Envato Market
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+5 more
Alexlasek
says

sorry to hear that the problem hasn’t been solved but as far as I remember you have got your answer why your earnings have been frozen

http://graphicriver.net/forums/thread/400-freezed-and-5-items-disabled/99594?page=1#815204

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