- Microlancer Beta Tester
- Sold between 50 000 and 100 000 dollars
- Exclusive Author
- Bought between 100 and 499 items
- Referred between 500 and 999 users
- Author had a Free File of the Month
- Author was Featured
- Item was Featured
- Europe
I’ve just purchase few items from Photodune and GraphicRiver. Purchase confirmation emails arrived in my inbox regulary. Photodune purchase confirmation email (from Outlook Express) I see a code without any images, and from GraphicRiver (Yahoo webmail) confirmation email is empty! Also as an Author I think this Bug can decrease our sales (part of email marketing). I will flag this for staff reply and sending ticket to support.
Update: Ticket ID: #VWG-416-32032
- Author had a File in an Envato Bundle
- Author was Featured
- Contributed a Blog Post
- Exclusive Author
- Has been a member for 3-4 years
- Interviewed on the Envato Notes blog
- Referred between 1 and 9 users
- Serbia
- Sold between 10 000 and 50 000 dollars
Hey, Misel. Similar problems here: http://audiojungle.net/forums/thread/approvalrejection-emails-formatting-broken/82089
It seems like Envato has some e-mail problems. But hopefully our tickets will be helpful to them.
- Envato Staff
- Sold between 100 000 and 250 000 dollars
- Support Staff
- United States
- Author had a Free File of the Month
- Microlancer Beta Tester
- Beta Tester
- Interviewed on the Envato Notes blog
Thanks guys! I’ve processed both of your tickets and the devs will be looking into it. Locking this thread up as a duplicate. Keeping things tidy and all that. 
