4136 posts After Effects Templates
  • Had an item that was trending
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miseld
says

I’ve just purchase few items from Photodune and GraphicRiver. Purchase confirmation emails arrived in my inbox regulary. Photodune purchase confirmation email (from Outlook Express) I see a code without any images, and from GraphicRiver (Yahoo webmail) confirmation email is empty! Also as an Author I think this Bug can decrease our sales (part of email marketing). I will flag this for staff reply and sending ticket to support.

Update: Ticket ID: #VWG-416-32032

2505 posts
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urbazon
says

Hey, Misel. Similar problems here: http://audiojungle.net/forums/thread/approvalrejection-emails-formatting-broken/82089

It seems like Envato has some e-mail problems. But hopefully our tickets will be helpful to them.

1950 posts Do the Needful
  • Had an item that became a weekly top seller
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 5 years
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JamiGibbs
says

Thanks guys! I’ve processed both of your tickets and the devs will be looking into it. Locking this thread up as a duplicate. Keeping things tidy and all that. ;)

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