3770 posts After Effects Templates
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Referred between 500 and 999 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 100 and 499 items
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  • Interviewed on the Envato Notes blog
  • Exclusive Author
+4 more
miseld says

I’ve just purchase few items from Photodune and GraphicRiver. Purchase confirmation emails arrived in my inbox regulary. Photodune purchase confirmation email (from Outlook Express) I see a code without any images, and from GraphicRiver (Yahoo webmail) confirmation email is empty! Also as an Author I think this Bug can decrease our sales (part of email marketing). I will flag this for staff reply and sending ticket to support.

Update: Ticket ID: #VWG-416-32032

2014 posts
  • Author had a File in an Envato Bundle
  • Contributed a Blog Post
  • Exclusive Author
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Serbia
+1 more
urbazon says

Hey, Misel. Similar problems here: http://audiojungle.net/forums/thread/approvalrejection-emails-formatting-broken/82089

It seems like Envato has some e-mail problems. But hopefully our tickets will be helpful to them.

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
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+7 more
JamiGibbs Staff says

Thanks guys! I’ve processed both of your tickets and the devs will be looking into it. Locking this thread up as a duplicate. Keeping things tidy and all that. ;)

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