3 posts
  • 2 Years of Membership
  • Collector Level 1
  • Pakistan
imfareed
says

Hi, I have purchased the theme [Sellegance – Responsive and Clean OpenCart Theme ] . After purchasing it I tried to download it but the link was not working. I am new to theme forest. For the first time I have visited this site I have make deposit and purchased this theme. I have tried several times but it does not work, and now themeforest has put a flag on it for can not be downloaded due to download it several times. I have generated two tickets but not receive a reply yet. Kindly let me know, is this an authenticated site? Because in online business if you can not receive a reply within an hour or two that means there is something fishy.

Kindly help me out. Thanks

971 posts
  • 6 Years of Membership
  • Author Level 5
  • Collector Level 4
  • Exclusive Author
EireStudio
says

Support unfortunately takes awhile to get back to you but they will plus it’s ya know… Christmas day…

1950 posts Do the Needful
  • Weekly Top Seller
  • Author Level 8
  • Elite Author
  • 5 Years of Membership
+12 more
JamiGibbs
says

Hello imfareed,

Can you let us know your support ticket number?

3 posts
  • 2 Years of Membership
  • Collector Level 1
  • Pakistan
imfareed
says

support ticket # DNK-512-21668

3 posts
  • 2 Years of Membership
  • Collector Level 1
  • Pakistan
imfareed
says

Thanks for the support both. I have received a temporary link to download the theme. I have downloaded.

Thanks again

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