2 posts
  • Has collected 1+ items on Envato Market
denmengel says

I’ve been trying to purchase Orizon for a while now. I’ve tried to use PayPal and Credit Card. So far I’ve had no luck. My PayPal account just says declined. I’ve noticed a few others have had problems but didn’t say how they corrected them. I submitted a request to support but haven’t got an answer back. [#CPF-121-14485] From what I’ve seen you have a lot of really good themes at reasonable prices, but if this is happening a lot, you may be losing a lot of sales.

BTW: If you need support from Skywarrior Themes, They answer your support question within hours. Sometimes within minutes. They’re the ones that recommended me posting this

75 posts
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Helped protect Envato Market against copyright violations
+4 more
CleanAndSimple says

Is your PayPal account verified ? Basically there’s been a lot of sale reversal lately from unverified Paypal accounts and that’s why some purchases are not completed if your account is not verified. You should try making a deposit with Skrill. I’m sure it will work. :D

655 posts
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 1 year
  • Has sold $1,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+4 more
abstract-labs says

Hey denmengel, you could also consider writing a short message with your ticket number to https://twitter.com/envato_support usually they answer very fast :)

2 posts
  • Has collected 1+ items on Envato Market
denmengel says

What do you mean by verified? Never had to do that before with any site. I also tried Skrill. It didn’t work there either.

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