3 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
  • Located in United States
schroedpot says

I’m a new user of Audio Jungle, and my company (an interactive agency) is trying to purchase multiple tracks. The material is awesome, but the purchaser experience, not so much.

Why am I limited to $100 worth of material? I need 6 or 7 tracks, averaging $70 each, but PayPal won’t let me make more than two purchases at a time.

Help! I want to give you money and I can’t.

294 posts
  • Has sold $10,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Made it to the Authors' Hall of Fame
+5 more
SchwartzSound says

Welcome to the marketplace schroedpot!

Agreed, I don’t know why that’s the limit and it has always seemed rather low, but Envato does have a link/note on the deposit page (by the big stack of coins image) where you can contact them to deposit more than the $100 amount. Essentially it just opens a support ticket, and I bet you could just simply paste your exact forum message ;)

I dont have personal experience with depositing more than $100, but I’m sure they’ll get back to you shortly with details. Hope everything works out, and happy hunting!

3 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
  • Located in United States
schroedpot says

Thanks for the reply, SchwartzSound. I’m glad I’m not alone. The first thing I did was submit a help ticket, but so far no response.

It’s kind of unbelievable to have all this great product to sell with no shopping cart and a limit on how much one can buy. Seems self-defeating and counter-intuitive.

142 posts Just Believe!
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
+5 more
Melodality says

Hi schroedpot,

If I understand you correctly, you want to Deposit more then $100 right?

If this is the case you can deposit 2 or more times and the result will be the same (it will just be 2 transactions of $100 totaling $200). Or PayPal doesn’t allow you to do this?

3 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
  • Located in United States
schroedpot says

Thanks, and that’s worth a try. I think it was PayPal that said the additional orders can’t be completed.

The problem is I’m using my personal PayPal account for company purchases, and I hate to deposit my own extra money here. which might not be used, rather than just buying the track for the exact price.

There’s no way to use a company credit card, right? Not too many larger businesses use PayPal.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by