39 posts
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ravi-rajcoomar says

Is it possible to purches on videohive with your graphicriver prepaid credit?

412 posts
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mitdralla says

Yes, all marketplace credit is good across all marketplaces :)

39 posts
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  • Bought between 10 and 49 items
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ravi-rajcoomar says

Thanks but it still doesn’t answer my question, I have credit on graphicriver but when I log in into videohive I don’t have any.

1550 posts
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AndrVlad says

Thanks but it still doesn’t answer my question, I have credit on graphicriver but when I log in into videohive I don’t have any.

Are you using same account (user name and password)? For me it works smothly I have same balance whenever I go and btw system does not ask me to re-login when I navigate to other Envato site from here. If it does not work for you write to support.

Best Regards, Andrey

412 posts
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mitdralla says

Thanks but it still doesn’t answer my question, I have credit on graphicriver but when I log in into videohive I don’t have any.

Then what is your question?

39 posts
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
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  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Suriname
ravi-rajcoomar says

Thanks very much AndrVlad it worked, I had logged in with a different username that’s why.

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