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ravi-rajcoomar
says

Is it possible to purches on videohive with your graphicriver prepaid credit?

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mitdralla
says

Yes, all marketplace credit is good across all marketplaces :)

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ravi-rajcoomar
says

Thanks but it still doesn’t answer my question, I have credit on graphicriver but when I log in into videohive I don’t have any.

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AndrVlad
says

Thanks but it still doesn’t answer my question, I have credit on graphicriver but when I log in into videohive I don’t have any.

Are you using same account (user name and password)? For me it works smothly I have same balance whenever I go and btw system does not ask me to re-login when I navigate to other Envato site from here. If it does not work for you write to support.

Best Regards, Andrey

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mitdralla
says

Thanks but it still doesn’t answer my question, I have credit on graphicriver but when I log in into videohive I don’t have any.

Then what is your question?

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ravi-rajcoomar
says

Thanks very much AndrVlad it worked, I had logged in with a different username that’s why.

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